Service Manager Jobs
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Five Iron Golf - Louisville KY
- Louisville, KY
- 8 days ago
- Five Iron Golf - Louisville KY
- Louisville, KY
- 8 days ago
General Manager Job Description Five Iron Golf is the country's premier indoor golf and entertainment experience, with 33 locations nationwide and many more on the way. Five Iron Golf’s core...
Job title Supervisor of Dining Services Reports to General Manager Department Operations FLSA Status Hourly, Non-Exempt, (hours/shifts may vary) Position Summary Responsible for the supervision...
RIT Dining has multiple openings across campus. Additionally, flexible scheduling/work hours may be required during break week, summer and intercession. In addition, large institute events may...
Salary $16.00 - $20.00/hr Overview The Supervisor of Dining Services assists the Director of Dining Services with general oversight and management of department operations and personnel. The...
Certified Food Service Manager or Associate Degree in Nutrition or Food Service or related field. 5 to 8 Years Supervisory experience in institutional or healthcare setting....
Position Overview: The Conference/Convention Services Manager is responsible for coordinating and executing all aspects of conference and convention services, ensuring seamless and exceptional event...
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team. You will build and participate...
Join our team as a Front of House Dining Services Supervisor! Are you a passionate and experienced hospitality professional ready to lead with excellence? The Loomis Communities is seeking a...
. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness...
Make A Difference in Your Community - Part-Time Community Concierge, Manager on Duty opportunities at Rauner YMCA! The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive...
quality and consistency Reviews all deliveries for quality, proper amounts and pricing Ensures communication and teamwork between kitchen staff and servers Inspects dining room presentation to ensure...
*Must be self-motivated and have a sense of urgency to meet the changing demands of a fast paced, high volume operation....
ServSafe Certified BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs...
We cultivate a supportive and flexible working environment that motivates and empowers our team members to meet and exceed our residents expectations. The only thing missing is YOU!...
DINING SERVICES DIRECTOR - Pipeline / New Business - NYC
- New York, NY
- 2 days ago
- New York, NY
- 2 days ago
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace...
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs Nationwide
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Hotel Operations
- Banquet Catering
- Hotel Sales
- Catering Sales
- Food and Beverage Management
- Menu Planning
- Scratch Cooking
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Labor Management
- Food Service Management
- Meeting Planning
- Culinary Arts
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Nutrition
- Complaint Resolution
- Cooking
- Financial Management
- Customer Satisfaction
- Referrals
- Staffing
- Interviewing
- Purchasing
- Operations Management
- Accounting
- High School Diploma
- Payroll
- Driving
- Presentation
- Coaching
- Events
- Budgets
- Regulations
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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