Service Manager Jobs
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Compensation & Benefits : 2 week end of year Bonus Competitive salary based on experience. Overtime available Opportunity for professional growth and advancement within a respected company....
We offer a great compensation and benefits package, amazing advancement potential with training and skills needed to be successful in the future, and the chance to make a difference....
Restaurant Service ManagerCompensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
Dining Services Director - Winston-Salem, NC
- Winston Salem, NC
- 3 hours ago
- Winston Salem, NC
- 3 hours ago
Certified Apply to Canteen today!...
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
The compensation and benefits information is provided as of the date of this posting....
quality and portions Ensures adherence to modified diets, correct portioning of foods, and proper serving methods Prepares and serves meals on time and at the correct temperatures Actively trains on...
About the Position The Banquet Service Manager (BSM) is responsible for the planning and execution of banquet guest service, food quality, product, esthetics, and experience of banquet functions according...
The iconic Omni Grove Park Inn, a historic gem nestled in the heart of Asheville, is seeking a dynamic and dedicated Catering Services Manager....
Hotel Services Manager - Full Time (Tropicana Atlantic City)
- Atlantic City, NJ
- 2 days ago
- Atlantic City, NJ
- 2 days ago
Job Duties Ensures that service and operational standards of the department are being met. Maintains administrative control of the department to ensure that all tasks contingent to the success of...
Being a Hawkers Service Manager is about so much more than receiving amazing benefits, working in a fun vibe, and eating delicious food....
Private Dining Room Coordinator for Exclusive Private Club
- New York, NY
- 3 days ago
- New York, NY
- 3 days ago
Private Dining Room Coordinator for Exclusive Private Club in Manhattan - Book Dinner Parties and arrange Menus with Guests - Work directly with Banquet Manager and Chef - (5- Day Workweek) Monday...
Company Description Job Description The Catering Manager is responsible for soliciting and booking business to achieve sales goals and objectives. Selling and coordinating food, beverage, decor,...
nhccare.com/locations/adamsplace/ We look forward to talking with you about this great opportunity. NHC is an Equal Opportunity Employer.
Pay range up to 24/hour based on experience The mission of The Waters is 'To create a sense of community where everyone THRIVES'. Why the Waters? Developer, Owner, and Operator Full array of...
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs Nationwide
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Room Service
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Scratch Cooking
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Food Service Management
- Labor Management
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Payroll
- Accounting
- High School Diploma
- Decision Making
- Driving
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Budgets
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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