Casino Operations Manager Jobs
A Casino Operations Manager is an integral part of the hospitality industry, responsible for overseeing all operations and ensuring smooth functioning within a casino. They handle a wide range of responsibilities including managing staff, ensuring compliance with gambling laws and regulations, providing excellent customer service, handling financial management and budgeting, and implementing strategies to maximize casino profitability. They also have to deal with escalated customer issues, oversee casino security, and liaise with other departments to ensure a seamless customer experience.
Proficiency in business management and customer service are crucial skills for a Casino Operations Manager. They should be adept at problem-solving, have solid financial acumen, and possess strong leadership and communication skills. Knowledge of gambling regulations and laws is also key. Certification like Certified Casino Executive (CCE) or related qualifications can be beneficial. Prior to becoming a Casino Operations Manager, one may serve in roles such as a Casino Floor Supervisor, Casino Dealer, or Gaming Manager. These roles provide the necessary experience in casino operations and customer service, paving the way for a successful career as a Casino Operations Manager.
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
The Casino Operations Manager is responsible for supervising and managing staff in the Casino Operations Department....
Job Details Job Location : Jamestown, CA Position Type : Full Time Salary Range : $70000.00 - $80000.00 Salary/year Job Shift : Any Description Cage Shift Manager Position Summary As Team Members...
Min Compensation USD $58.50/Yr. Max Compensation USD $71,250.00/Yr. Overview Why We Need Your Talents: The Cage & Credit Shift Manager is accountable for the operation of the cage and credit team...
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Why Bally's? Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally’s owns and operates 19 casinos across 11 states, along with a...
Monitors and controls the Table Games Pit operations including guest relations to successfully achieve a cost effective and profitable department....
Dealer Casino Games /Supervisor Dual Rate-Full Time(Caesars Atlantic City)
- Atlantic City, NJ
- 10 days ago
- Atlantic City, NJ
- 10 days ago
JOB SUMMARY: This position is responsible for dealing at assigned table games and ensuring the integrity of the games when functioning in the Supervisor capacity. Provides a friendly atmosphere,...
Casino Operations Supervisor (Harrah's Casino)
- Council Bluffs, IA
- 12 days ago
- Council Bluffs, IA
- 12 days ago
Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow....
Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members...
Supervisor Casino Games/Dealer Dual Rate-Full Time (Harrah's Atlantic City)
- Atlantic City, NJ
- 14 days ago
- Atlantic City, NJ
- 14 days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members...
Supervisor Casino Games-Full Time (Caesars Atlantic City)
- Atlantic City, NJ
- 17 days ago
- Atlantic City, NJ
- 17 days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you...
Job Description Summary Under the direction of the Cage and Credit Manager, is responsible for the safe, secure and efficient operations of the Cash Cages. Performs all duties as assigned in...
Casino Operations Manager Online Courses and Training Opportunities
Salary for Casino Operations Manager Jobs Nationwide
Highest Education Level
Casino Operations Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Casino Operations Manager position
- Guest Relations
- Guest Service
- Motivating
- Pulling
- Directing
- Complaint Resolution
- Staff Development
- Ordering
- Performance Management
- Problem Resolution
- Counseling
- Public Relations
- Customer Satisfaction
- Cash Handling
- Strategy Development
- Staffing
- Interviewing
- Finance
- Decision Making
- Accounting
- High School Diploma
- Auditing
- Friendliness
- Verbal Communication
- Coaching
- Written Communication
- Events
- Mentoring
- Interpersonal Skills
- Education Experience
- Filing
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Teamwork
- Microsoft Excel
- Staff Supervision
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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