Casino Operations Manager Jobs
A Casino Operations Manager is an integral part of the hospitality industry, responsible for overseeing all operations and ensuring smooth functioning within a casino. They handle a wide range of responsibilities including managing staff, ensuring compliance with gambling laws and regulations, providing excellent customer service, handling financial management and budgeting, and implementing strategies to maximize casino profitability. They also have to deal with escalated customer issues, oversee casino security, and liaise with other departments to ensure a seamless customer experience.
Proficiency in business management and customer service are crucial skills for a Casino Operations Manager. They should be adept at problem-solving, have solid financial acumen, and possess strong leadership and communication skills. Knowledge of gambling regulations and laws is also key. Certification like Certified Casino Executive (CCE) or related qualifications can be beneficial. Prior to becoming a Casino Operations Manager, one may serve in roles such as a Casino Floor Supervisor, Casino Dealer, or Gaming Manager. These roles provide the necessary experience in casino operations and customer service, paving the way for a successful career as a Casino Operations Manager.
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Casino Operations Supervisor (Harrahs Casino)
- Council Bluffs, IA
- 4 days ago
- Council Bluffs, IA
- 4 days ago
. * Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. * Presents oneself...
Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant...
ESSENTIAL DUTIES AND RESPONSIBILITIES Safeguard the assets of the company. Implement casino department policies and procedures as directed by the Casino Manager. Manage, direct, and supervise on a...
Company Description Westgate Las Vegas Resort & Casino is a premier destination offering luxury accommodations, award-winning dining, and thrilling casino action just one block from the famous Las...
Why Bally's? Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New...
About the Role: The Casino Shift Manager plays a crucial role in ensuring the smooth operation of the casino during their shift. This position is responsible for overseeing gaming activities,...
Company Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the...
Casino Operations Supervisor (Harrah's Casino)
- Council Bluffs, IA
- 20 days ago
- Council Bluffs, IA
- 20 days ago
Effective labor management to minimize overtime and ensure appropriate staff assignment to guest traffic flow....
Oak Grove: Oak Grove Racing, Gaming & Hotel (the "Property") is a newer facility in a high traffic area in the heart of Oak Grove, Kentucky, and across the street from a large Army post, Ft....
Supervisor Casino Games- Part Time (Caesars Atlantic City)
- Atlantic City, NJ
- 24 days ago
- Atlantic City, NJ
- 24 days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
Overview This position is responsible for the overall supervision of casino table gaming activities and employees on an assigned shift to ensure that gaming regulations are observed and to protect...
Overview Responsibilities The incumbent in this position is responsible for ensuring maximum guest service and satisfaction of external as well as internal guests through the organization and...
Overview It is the responsibility of the Casino Shift Manager to oversee the day-to-day operations and manage all aspects of the casino floor and staff as it relates to Table Games during their...
Job Details Job Location : Jamestown, CA Position Type : Full Time Salary Range : $70000.00 - $80000.00 Salary/year Job Shift : Any Description Cage Shift Manager Position Summary As Team Members...
Casino Operations Manager Online Courses and Training Opportunities
Salary for Casino Operations Manager Jobs Nationwide
Highest Education Level
Casino Operations Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Casino Operations Manager position
- Guest Relations
- Guest Service
- Hospitality Management
- Complaint Resolution
- Employee Relations
- Performance Management
- Counseling
- Energetic
- Customer Satisfaction
- Staffing
- General Office Duties
- Interviewing
- Finance
- Retail
- Friendliness
- High School Diploma
- Customer Relations
- Events
- Coaching
- Accounting
- Written Communication
- Mentoring
- Inventory Management
- Budgets
- Interpersonal Skills
- Filing
- Policy Development
- English
- Regulations
- Problem Solving
- Microsoft Office
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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