Casino Operations Manager Jobs
A Casino Operations Manager is an integral part of the hospitality industry, responsible for overseeing all operations and ensuring smooth functioning within a casino. They handle a wide range of responsibilities including managing staff, ensuring compliance with gambling laws and regulations, providing excellent customer service, handling financial management and budgeting, and implementing strategies to maximize casino profitability. They also have to deal with escalated customer issues, oversee casino security, and liaise with other departments to ensure a seamless customer experience.
Proficiency in business management and customer service are crucial skills for a Casino Operations Manager. They should be adept at problem-solving, have solid financial acumen, and possess strong leadership and communication skills. Knowledge of gambling regulations and laws is also key. Certification like Certified Casino Executive (CCE) or related qualifications can be beneficial. Prior to becoming a Casino Operations Manager, one may serve in roles such as a Casino Floor Supervisor, Casino Dealer, or Gaming Manager. These roles provide the necessary experience in casino operations and customer service, paving the way for a successful career as a Casino Operations Manager.
POSITION SUMMARY The Cage Shift Manager is responsible for direct supervision of the cage bankers and cashiers in accordance with company Internal Control Policies and Procedures, state...
Summary: As the Senior Casino Operations Manager, you are responsible for the overall operations within the Table Games and Slot Department....
POSITION SUMMARY The team member in this position is responsible for providing superior service to both internal and external guests. The Guest Service Center Manager is responsible and...
relations and acts as a mentor to team members to provide superior guest service....
Casino Shift Manager Department : Floor Management Classification: Key Exemption Status : Non-exempt Reports To : Senior Casino Shift Manager Pay Grade : Location : All GLC Properties Position...
Description Responsibilities include assisting in overseeing the daily cash handling need of the Casinos Departments, credit/collections, scheduling, supervising the posting of all gaming...
Assistant Casino Shift Manager (Bell Gardens, CA 90201)
- Bell Gardens, CA
- 7 days ago
- Bell Gardens, CA
- 7 days ago
Overview Parkwest Bicycle Casino is seeking a highly motivated and experienced Assistant Shift Manager (Cardroom) to assist the CSM in overseeing the smooth operation of the cardroom during...
Overview Parkwest Casino is seeking for an enthusiastic, motivated Casino Shift Manager to join our team and make a real difference in our guest's experience! The Casino Shift Manager is...
Casino Floor Supervisor/Assistant Casino Floor Manager
- Stateline, NV
- 7 days ago
- Stateline, NV
- 7 days ago
Overview The Casino Floor Supervisor is responsible for the successful operation of the Table Game area, assuring game protection and that guests have a favorable gaming experience. Supervise a...
Develops techniques for reinforcing guest relations. Develops ongoing customer service training to Players Club staff. Observes and improves guest service techniques throughout the casino....
CASINO OPERATIONS MANAGER Location: Rochester, New Hampshire Type: Direct Hire Job #81298 Salary: $100,000 APR Consulting, Inc. has been engaged to identify a Casino Operations Manager Location: Rochester...
Supervisor Casino Games- Part Time (Harrah's Atlantic City)
- Atlantic City, NJ
- 10 days ago
- Atlantic City, NJ
- 10 days ago
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer...
relations Assisting in the resolution of player and cross department challenges through interaction both on the casino floor and off Work closely with hosts/Player Development, slot department, table...
The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...
Essential Duties and Responsibilities: Serves as a dynamic and energetic leader, while fostering teamwork, employee morale, motivation and open communication. Establishes self as highly credible...
Casino Operations Manager Online Courses and Training Opportunities
Salary for Casino Operations Manager Jobs Nationwide
Highest Education Level
Casino Operations Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Casino Operations Manager position
- Guest Relations
- Guest Service
- Food and Beverage Management
- Hospitality Management
- Directing
- Complaint Resolution
- Problem Resolution
- Cash Handling
- Counseling
- Interviewing
- Strategy Development
- Staffing
- Collections
- Customer Relations
- Accounting
- Listening
- High School Diploma
- Decision Making
- Microsoft Outlook
- Verbal Communication
- Friendliness
- Auditing
- Events
- Mentoring
- Coaching
- Interpersonal Skills
- Inventory Management
- Education Experience
- Reporting
- Filing
- Budgets
- English
- Multitasking
- Regulations
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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