Rooms Division Manager Jobs
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
Director of Rooms - Jekyll Island Club Resort
- Jekyll Island, GA
- 11 hours ago
- Jekyll Island, GA
- 11 hours ago
Collaborate with other departments, including housekeeping and sales, to ensure smooth operations and exceptional guest service....
Every Crescent associate is a guest relations ambassador, every working minute of every day....
Supervise all guest services department managers. Review correspondence from guests and incident logs and direct staff according to information obtained....
Develop systems and guest service standards that support a smooth, efficient operation and an exceptional guest experience....
Every Crescent associate is a guest relations ambassador, every working minute of every day....
We are looking for a hotel operations supervisor to be part of a first-class Operations Team at Best Western All Suites/Santa Cruz that provides assistance in the day to day activities of the Hotel....
Interacts with guests to obtain feedback on product quality and service levels....
Previous experience and knowledge of hotel operations is required, along with the ability to be a team player....
Position Scope The Rooms Division Manager plans, organizes, develops, coordinates, executes and administers all aspects of the Room Division department to achieve optimal operational service excellence...
Position Scope The Rooms Division Manager plans, organizes, develops, coordinates, executes and administers all aspects of the Room Division department to achieve optimal operational service excellence...
As the Director of Guest Services at Shenandoah Crossing Resort, you will be responsible for the overall management of the Front Office operations....
Interacts with guests to obtain feedback on product quality and service levels....
Job Description Summary Responsible for overseeing front office service to hotel guests. Oversees the Front Office Manager and collaborates with him/her on directing the Front Desk and Shuttle...
Supervise all guest services department managers. Review correspondence from guests and incident logs and direct staff according to information obtained....
The Director of Rooms is responsible for providing all guests with quality service while maximizing room revenue and productivity and developing managers and employees....
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs Nationwide
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Front of House
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Hotel Management
- Laundry
- Firing
- Hospitality Management
- Labor Management
- Cost Management
- Directing
- Front Office
- Corrective Actions & Preventive Actions
- Complaint Resolution
- Cash Management
- Leadership Development
- Budget Forecasting
- Business Administration
- Housekeeping
- Sales & Marketing
- Problem Resolution
- Financial Management
- Forecasting
- Customer Satisfaction
- Staffing
- Interviewing
- Collections
- Operations Management
- Accounting
- Payroll
- Team Management
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Mentoring
- Flexibility
- Employee Development
- Education Experience
- Budgets
- Regulations
- Inventory Management
- Policy Development
- Sales
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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