Rooms Division Manager Jobs
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
Schedule & Availability Requirements Must have open availability, including weekends and holidays. Shifts will primarily fall during mid-day hours but may vary based on business needs. Must be...
Minimum of 5–7 years of progressive experience in hotel operations, including at least 3 years in a leadership role within the Rooms Division (e.g., Front Office, Housekeeping)....
Supervise all Rooms Division Managers/Supervisors on daily, weekly, monthly and annual action plans related to property strategic plan. Develop rooms and rooms related programs....
Within Guest Services and Rooms operations: Inspect public areas, restrooms, fitness center, pool area, offices and service areas after being cleaned by Housekeeper to ensure quality standards are met...
Job Requirements: Bachelors degree with an emphasis in Hotel Management (preferred) Minimum of 5 years in the lodging industry (required) Minimum of 3 years of hotel management (preferred) Experience...
Employment Standards: Bachelor's degree in Hospitality Management, Tourism, or related field, or a high school diploma/GED Previous experience as a Guest Services Manager or Assistant Guest Services...
Director of Guest Services Mayflower Inn and Spa Company Description Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres...
Serves as Guest Relations Manager and handles the tracking of service issues....
About the Role – Assistant Director of Rooms Assistant Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Guest Services and Security....
Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled....
Director Guest Services to join the Mystic Dunes team. Apply now to join our journey to success!...
Director of Guest Services (Food & Beverage)
- San Francisco, CA
- 6 days ago
- San Francisco, CA
- 6 days ago
Salary Range: $110,000 - $120,000 City Experiences is seeking a Director of Guest Services for our operation in San Francisco....
Rooms Division - Manager in Training - The Sanctuary Hotel
- Kiawah Island, SC
- 7 days ago
- Kiawah Island, SC
- 7 days ago
Position Summary: The Rooms Division Manager-in-Training Program (MIT Program) is designed for long term Rooms Division Management geared individuals....
A successful Director of Rooms will lead a well-functioning hotel operation, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment...
As the Assistant Director of Guest Services at Hilton Vacation Club Sedona Summit, you will be responsible for assisting and supporting the Director of Guest Services in managing Front Office operations...
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs Nationwide
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- Hotel Management
- Laundry
- Hospitality Management
- Safety Training
- Dedication
- Directing
- Front Office
- Cash Management
- Corrective Actions & Preventive Actions
- Property Management
- Complaint Resolution
- Business Administration
- Performance Management
- Budget Forecasting
- Housekeeping
- Problem Resolution
- Financial Management
- Forecasting
- Counseling
- Customer Satisfaction
- Referrals
- Collections
- Staffing
- Interviewing
- Operations Management
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Events
- Employee Development
- Coaching
- Budgets
- Inventory Management
- Filing
- Bachelor's Degree
- Regulations
- Policy Development
- Sales
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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