Reservation Manager Jobs
A Reservation Manager, in the hospitality industry, is responsible for ensuring the smooth and efficient operations in the reservations department of a hotel or hospitality establishment. They manage bookings, implement reservation procedures, and oversee all reservation staff to ensure customer satisfaction. The responsibilities of a Reservation Manager also include forecasting and reporting on booking trends, managing special requests and group bookings, and coordinating with other departments to ensure a seamless guest experience. They play a crucial role in revenue management, inventory control, and room assignment strategies.
The key skills for a Reservation Manager include excellent customer service skills, strong leadership and team management abilities, proficiency in reservation software, good analytical and problem-solving skills, and a sound understanding of the hospitality industry. Certifications in Hospitality Management and proficiency in hotel management software like Opera or Fidelio are highly desirable. Prior to becoming a Reservation Manager, one might hold roles such as Reservation Agent, Front Office Agent, or Assistant Reservation Manager, where they would gain experience in customer service, reservation procedures, and team management in a hospitality setting.
Overview Join us for this incredible opportunity to be part of our management team as a full-time Reservations Manager at Wild Dunes Vacation Rentals, located in the isle of Palms, South Carolina....
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services...
OVERVIEW: The Reservations Manager assists in the daily operations of Ballyhoo Hospitality....
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services...
Coaching and mentoring other leaders within the department Consistent approach accountability to ensure the constant delivery of excellent guest service Recruit, select, train and coach Team Members...
Hotel Washington is seeking a dynamic, service-oriented Reservations Manager to join our team! HW is an organization whose success is rooted in its service culture....
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services...
Operations, oversees the activities of the Reservation Department, Reservation Agent and assigned group reservation agent....
Juniper Preserve is seeking a Reservations Manager to join our team in Bend, Oregon....
Role Mission The Africa Reservations Manager is responsible for leading and growing the Africa division, ensuring excellence in sales, operations, and customer service....
Remote WorkPosition Summary: Under general direction of the Hotel Manager and/or Director of Hotel Operations, oversees the activities of the Reservation Department, Reservation Agent and assigned group reservation...
Position Summary: The Reservations Manager plays a vital role in delivering the highest quality of service to our guests, ensuring their expectations are met or exceeded....
Candidate must be an initiative-taker, highly motivated, extremely organized and have a great personality....
If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization....
Reservation Manager Online Courses and Training Opportunities
Salary for Reservation Manager Jobs Nationwide
Highest Education Level
Reservation Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Manager position
- Hotel Operations
- Guest Relations
- Restaurant Management
- Guest Service
- Hotel Management
- Delphi
- Front Office
- Directing
- Fitness
- Complaint Resolution
- Cash Management
- Budget Forecasting
- Sales & Marketing
- Business Administration
- Reimbursement
- Customer Satisfaction
- Strategy Development
- Staffing
- Distribution
- Payroll
- Accounting
- High School Diploma
- Team Management
- Driving
- Friendliness
- Negotiation
- Telephone Skills
- Events
- Mentoring
- Coaching
- Employee Development
- Interpersonal Skills
- Inventory Management
- Education Experience
- English
- Multitasking
- Sales
- Problem Solving
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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