Reservation Manager Jobs
A Reservation Manager, in the hospitality industry, is responsible for ensuring the smooth and efficient operations in the reservations department of a hotel or hospitality establishment. They manage bookings, implement reservation procedures, and oversee all reservation staff to ensure customer satisfaction. The responsibilities of a Reservation Manager also include forecasting and reporting on booking trends, managing special requests and group bookings, and coordinating with other departments to ensure a seamless guest experience. They play a crucial role in revenue management, inventory control, and room assignment strategies.
The key skills for a Reservation Manager include excellent customer service skills, strong leadership and team management abilities, proficiency in reservation software, good analytical and problem-solving skills, and a sound understanding of the hospitality industry. Certifications in Hospitality Management and proficiency in hotel management software like Opera or Fidelio are highly desirable. Prior to becoming a Reservation Manager, one might hold roles such as Reservation Agent, Front Office Agent, or Assistant Reservation Manager, where they would gain experience in customer service, reservation procedures, and team management in a hospitality setting.
Consistent approach accountability to ensure the constant delivery of excellent guest service. Recruit, select, train and coach Team Members....
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services...
The Reservations Manager will be responsible for the hospitality needs of one specific restaurant, not the entire group. The Reservations Manager is an expert in Resy....
Room Reservations - Assistant Reservations Manager
- Honolulu, HI
- 45+ days ago
- Honolulu, HI
- 45+ days ago
Ability to maintain positive guest relations at all times. Must exhibit a poised and professional image and good voice image....
If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization....
Position Summary: Under general direction of the Hotel Manager and/or Director of Hotel Operations, oversees the activities of the Reservation Department, Reservation Agent and assigned group reservation...
Position Summary: The Reservations Manager plays a vital role in delivering the highest quality of service to our guests, ensuring their expectations are met or exceeded....
If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization....
If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization....
Management Training the staff available to create an autonomous team Qualifiche Diploma/laurea Esperienza pregressa nel ruolo di almeno tre anni maturata in hotel 5* e/o R&C Fluente conoscenza della...
Reservation Manager Online Courses and Training Opportunities
Salary for Reservation Manager Jobs Nationwide
Highest Education Level
Reservation Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Manager position
- Guest Relations
- Restaurant Management
- Guest Service
- Hotel Management
- Delphi
- Sales Strategy
- Directing
- Budget Planning
- Cash Management
- Accounts Payable/Receivable
- Complaint Resolution
- Budget Forecasting
- Sales & Marketing
- Reimbursement
- Distribution
- Team Management
- High School Diploma
- Telephone Skills
- Mentoring
- Events
- Coaching
- Education Experience
- Reporting
- Budgets
- Bachelor's Degree
- Inventory Management
- Multitasking
- English
- Sales
- Microsoft Office
- Time Management
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Reservation Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »