Service Manager Jobs in California
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Do you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a residents life? Then come join our team! Great Place to Work Certified...
Job Description Summary Manage and coordinate all conferences, meetings, group functions and group activities booked through the sales department. Job Description Operational/Functional: Negotiate...
Dining Services Supervisor ( Antelope Valley Hospital) Lancaster CA
- Lancaster, CA
- 26 days ago
- Lancaster, CA
- 26 days ago
Works with marketing and culinary department to increase sales by innovations and food quality....
Restaurant Services Manager (Native Gathering Grounds)
- Friant, CA
- 28 days ago
- Friant, CA
- 28 days ago
Knowledge, Skills and Abilities: Knowledge of restaurant operations and food service principles including applicable health and sanitation standards....
Job title: Convention Services Manager Status: Hourly/Non-Exempt Pay Range: $50,000-$70,000/annually Overview: The Convention Services Manager will plan and manage conferences after the sales booking...
Overview Opportunity: Catering Sales Manager Sell and service banquet and meeting functions in order to achieve catering department goals. Potential Career Path Sales Manager Director of Sales...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in California
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Hotel Operations
- Banquet Catering
- Hotel Sales
- Food and Beverage Management
- Menu Planning
- Scratch Cooking
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Labor Management
- Food Service Management
- Meeting Planning
- Culinary Arts
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Nutrition
- Directing
- Complaint Resolution
- Cooking
- Financial Management
- Customer Satisfaction
- Referrals
- Staffing
- Interviewing
- Purchasing
- Operations Management
- Accounting
- High School Diploma
- Payroll
- Driving
- Presentation
- Coaching
- Events
- Budgets
- Regulations
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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