Front Office Manager Jobs in California
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
of operating supplies, and proactive monitoring of guest service scores and comments....
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
Guest Services Supervisor - Patient Experience - FT Days University of California Irvine Health
- Orange, CA
- 1 day ago
- Orange, CA
- 1 day ago
Guest Services Supervisor - Patient Experience - FT Days Req ID: 104709 Location: Irvine, California Division: Medical Center Department: Patient Experience - IRV Position Type: Full Time Salary Range...
Assists the Front Office Manager/MOD with daily administrative duties, as needed/requested....
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
The GSM is also the key point person for thoughtful guest service issue resolutions....
PT Front Office Supervisor - Alma San Diego, A Tribute Portfolio Hotel
- San Diego, CA
- 2 days ago
- San Diego, CA
- 2 days ago
We are hiring a Front Office Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front office means you are at the hub of the hotel with the...
Alma San Diego 1047 5th Avenue San Diego, CA 92101 Hotel with 211 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Part-Time...
Additional Information** **Job Number** 25115618 **Job Category** Rooms & Guest Services Operations **Location** Visalia Marriott at the Convention Center, 300 South Court, Visalia, California, United...
Front Desk Supervisor at Marriott SDGQ - Full Time - $27.50
- San Diego, CA
- 3 days ago
- San Diego, CA
- 3 days ago
As Front Office Supervisor, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial responsibility...
Serves as Guest Relations Manager and handles the tracking of service issues....
Assist the Front Office Manager. in ensuring that associates are following and maintaining RCMI Hotel standards (i.e. answering phones call-backs to guests guest request log)....
Every Crescent associate is a guest relations ambassador, every working minute of every day....
At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As...
Guest Services, Inc. is an Equal Opportunity employer....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in California
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Quality of Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Baking
- Dedication
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Forecasting
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Listening
- Payroll
- Accounting
- Auditing
- Friendliness
- High School Diploma
- Driving
- Events
- Education Experience
- Telephone Skills
- Employee Development
- Budgets
- Coaching
- Inventory Management
- Policy Development
- English
- Regulations
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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