Front Office Manager Jobs in California
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Supervise the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing....
Service Manager or similar progressive leadership roles in the hospitality industry Strong leadership, communication, and problem-solving skills Proficiency in hotel management software (e.g., Opera...
Prepare Performance Reports Related To The Front Office Operations As Needed By The Front Office Manager. Other Job Duties As Required By Management....
Hotel Front Desk Manager Courtyard by Marriott & Townplace Suites by Marriott
- Hawthorne, CA
- 16 hours ago
- Hawthorne, CA
- 16 hours ago
Then, you will connect with the front desk team and display leadership to create a positive example for guest relations to provide excellent customer service....
Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event...
Overview The Front Office Manager is responsible for leading the front office team to ensure exceptional guest service and smooth daily operations....
Front Desk Supervisor - $24.00 per hour - Fremont Marriott
- Fremont, CA
- 1 day ago
- Fremont, CA
- 1 day ago
service aides/bell staff, concierge staff and PBX operators....
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and...
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
Guest Experience Manager Do people look to you for leadership? Are you known for inspiring those around you to perform at their best, in turn inspiring everyone around them? Do you see yourself as...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
Guest Service Supervisor - Marriott Beverly Hills
- Los Angeles, CA
- 3 days ago
- Los Angeles, CA
- 3 days ago
service aides/bell staff, concierge staff and PBX operators....
Hotel Front Office Supervisor - All New Martis Valley Lodge Tapestry by Hilton - Truckee, CA
- Truckee, CA
- 4 days ago
- Truckee, CA
- 4 days ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team at the newly renovated Martis Valley Lodge Tapestry by Hilton in Truckee, CA! Schulte...
Act as the main contact for guests and other hotel departments in all day-to-day aspects of the hotel operation....
Be proficient at all Guest Service systems and processes Supervise, train, coach and retrain Guest Service Team on systems, processes, procedures and guest interaction Oversee and ensure accountability...
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in California
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Baking
- Directing
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Education Experience
- Employee Development
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »