Front Office Manager Jobs in California
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Must be able to work mornings, nights, weekends, and holidays Preferred Qualifications: Prefer a four year college degree or equivalent work experience Strong knowledge of Opera PMS and Micros POS Working...
Assist Guest Relations/Receivables as necessary. Any other duties as assigned by the Front Office Manager....
Every Crescent associate is a guest relations ambassador, every working minute of every day....
Assist the Front Office Manager. in ensuring that associates are following and maintaining RCMI Hotel standards (i.e. answering phones call-backs to guests guest request log)....
Assist the Front Office Manager in all areas requested and act in his/her place during his/her absence Qualifications EXPERIENCE: Prior Experience: 1+ years supervisory experience in a hotel or other...
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
Office Manager....
Office Manager or similar progressive leadership roles in the hospitality industry Strong leadership, communication, and problem-solving skills Proficiency in hotel management software (e.g., Opera...
Degree in Hotel Management preferred. Knowledge of effective office organizational practices....
Previous customer/guest service experience a plus. EOE/M/F/D/V/SO Posted May 21, 2025...
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations...
Assist Front Office Manager/Director with managing resort inventory. Assist with adjustment in departmental policies and procedures....
Company Description We are looking for an OVN Guest Service Manger to join our amazing Hoxton Team! The role is be based within the property and works directly with the Front Office Manager....
Demographic Data for California
Moving to California? Find some basic demographic data about California below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in California
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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