Front Office Manager Jobs in New York
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....
Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where...
HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva)
- Geneva, NY
- 7 hours ago
- Geneva, NY
- 7 hours ago
HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva) Geneva, NY ( Description Summary The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
The Standard East Village is actively recruiting for an Excellent Part-Time Overnight Front Office Manager!PTO, Competitive Compensation, Fun work environment, Plus More!...
We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there....
Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service....
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...
Office Manager. • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook. • Works harmoniously and professionally with co-workers and supervisors...
Overview At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric...
Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
Assists in weekly payroll as instructed by Guest Services Manager. Identifies improvement opportunities and makes changes as appropriate to resolve operational issues....
Must have 3 -4 Years' experience in guest service/hotel experience; supervisory experience preferred....
Position Type: Full time State: NY City: Yonkers Zip Code: 10701 Compensation: $47,500.00 - $71,000.00 Overview Creating a better way to live is the purpose that binds AvalonBay associates. We...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Payroll
- Accounting
- High School Diploma
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »