Front Office Manager Jobs in New York
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
A Front Office Manager is responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\....
Title: Front Desk Supervisor Program: St. Nicholas House Salary: $41,000 - $45,500 per year Program Description: St. Nicholas House is a supportive SRO that provides permanent housing to 94 single...
HOTEL GUEST SERVICES MANAGER Rochester/ Victor, NY, NY ( Description Summary The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure exceptional...
Front Desk Manager- Overnight Marriott New York JFK Airport Jamaica, NY
- Jamaica, NY
- 18 hours ago
- Jamaica, NY
- 18 hours ago
Front Desk Manager- Overnight Marriott New York JFK Airport Jamaica, NY Compensation: $64,300 per year You're the business manager for the Front Desk. You ensure that well-trained, highly...
GUEST SERVICE SUPERVISOR/ Recruitment Bonus $1k
- Staten Island, NY
- 19 hours ago
- Staten Island, NY
- 19 hours ago
Duties and Responsibilities: Responsible for NNHG front desk operations to include lobby appearance guest service office operations etc....
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Marriott New York JFK Airport 135-25 142nd St. Jamaica, NY 11436 360 Room Hotel Managed By Chartwell Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation:...
As Front Office Manager, you will work effectively as a team contributor on all assignments and independently....
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....
Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where...
HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva)
- Geneva, NY
- 2 days ago
- Geneva, NY
- 2 days ago
HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva) Geneva, NY ( Description Summary The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
discount Qualifications Basic math English Mid-level Budgeting Full Job Description Calling All Night Owls: Take Charge as an Overnight Front Office Manager!...
We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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