Front Office Manager Jobs in New York

A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.

A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.

1-15 of 56 Jobs

Front Desk Manager

  • New York, NY
  • 6 hours ago
  • New York, NY
  • 6 hours ago

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met....

Assistant Guest Experience Manager

  • Rye, NY
  • 7 hours ago
  • Rye, NY
  • 7 hours ago

Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you a people person looking for a career with a little more fun? Join our reception team where...

HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva)

  • Geneva, NY
  • 7 hours ago
  • Geneva, NY
  • 7 hours ago

HOTEL GUEST SERVICES MANAGER (Holiday Inn Express Geneva) Geneva, NY ( Description Summary The Guest Service Manager is responsible for overseeing the front desk and guest services operations to ensure...

Front Desk Manager

  • New York, NY
  • 21 hours ago
  • New York, NY
  • 21 hours ago

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....

Front Office Manager

  • New York, NY
  • 21 hours ago
  • New York, NY
  • 21 hours ago

The Standard East Village is actively recruiting for an Excellent Part-Time Overnight Front Office Manager!PTO, Competitive Compensation, Fun work environment, Plus More!...

Front Office Manager

  • New York, NY
  • 2 days ago
  • New York, NY
  • 2 days ago

We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there....

Front Desk Supervisor

  • New York, NY
  • 2 days ago
  • New York, NY
  • 2 days ago

Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service....

Front End Manager

  • New York, NY
  • 6 days ago
  • New York, NY
  • 6 days ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a...

Front Office Manager

  • New York, NY
  • 6 days ago
  • New York, NY
  • 6 days ago

Office Manager. • Complies with all Work Rules, Safety Standards and Standards of Conduct as set forth in the Employee Handbook. • Works harmoniously and professionally with co-workers and supervisors...

GHD Front -End Manager

  • Middletown, NY
  • 6 days ago
  • Middletown, NY
  • 6 days ago

Overview At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric...

Front Office Manager

  • Boston, NY
  • 9 days ago
  • Boston, NY
  • 9 days ago

Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...

Supervisor, Guest Services

  • Rochester, NY
  • 10 days ago
  • Rochester, NY
  • 10 days ago

Assists in weekly payroll as instructed by Guest Services Manager. Identifies improvement opportunities and makes changes as appropriate to resolve operational issues....

Front Desk Manager

  • Troy, NY
  • 10 days ago
  • Troy, NY
  • 10 days ago

Must have 3 -4 Years' experience in guest service/hotel experience; supervisory experience preferred....

Front Desk Supervisor

  • Yonkers, NY
  • 11 days ago
  • Yonkers, NY
  • 11 days ago

Position Type: Full time State: NY City: Yonkers Zip Code: 10701 Compensation: $47,500.00 - $71,000.00 Overview Creating a better way to live is the purpose that binds AvalonBay associates. We...

Guest Services Manager

  • New York, NY
  • 11 days ago
  • New York, NY
  • 11 days ago

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


Local
National
20,201,017
534,422

Front Office Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...
Developing Front End Apps with React
Develop hands-on skills with front-end applications using the React web framework user interface library. Over 40% of professional developers rated React as their top web technology. Learn one of...
Hotel Front Office for Beginners
This course is for adults (18+) only!Are you looking to get into hospitality and have an interest in the front office? Have you already joined somewhere in the front office? Do you wish to get a...

Salary for Front Office Manager Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Office Manager positions.



Highest Education Level

Front Office Managers in New York offer the following education background
Bachelor's Degree
42.7%
High School or GED
19.1%
Associate's Degree
13.8%
Master's Degree
10.5%
Vocational Degree or Certification
9.7%
Some College
2.5%
Doctorate Degree
1.0%
Some High School
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Office Managers in New York
2-4 years
43.1%
1-2 years
19.1%
4-6 years
18.9%
None
18.3%
Less than 1 year
0.6%



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