Front Office Manager Jobs in New York
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Three Village Veterinary Hospital
- Stony Brook, NY
- 11 days ago
- Three Village Veterinary Hospital
- Stony Brook, NY
- 11 days ago
Three Village Veterinary Hospital, a dynamic, privately owned and long-established veterinary hospital located in Stony Brook, NY, is seeking applicants for the immediate, full-time position of...
management systems experience is a strong plus An organized multitasker who can handle high-volume PM operations with grace and efficiency Ready to work evening/PM shifts regularly, with the flexibility...
The Front Office Manager will serve as the front office liaison to all other hotel departments....
**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...
Qualifications The Assistant Front Office Manager will have oversight of the front office staff, cash control for agents, staffing needs, and guest services....
Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging Facility on Niagara Falls ARS, NY. Assists Lodging Manager in providing quality lodging...
You will need a positive, collaborative style to work well with fellow managers and team members in all areas of hotel operations....
Marriott New York JFK Airport 135-25 142nd St. Jamaica, NY 11436 Hotel with 360 Rooms Managed By Chartwell Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...
This role supports the Front Office Manager and supervises the front office team to maintain established service standards and operational efficiency....
About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Lodging Facility on Niagara Falls ARS, NY. Assists Lodging Manager in providing quality lodging...
Job Description: The primary focus of this role is to create an Unforgettable Guest Experience in accordance with Mars Retail Group brand standards, creating a world where everyone feels they...
Front Office/Desk Supervisor You are a people person and have already proven your ability to go above and beyond. As a Front Office Supervisor you are working hand in hand with the front office...
Overview Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
from Senior Guest Experience Specialist, and Assistant Front Office Manager....
Opportunity: Front Office Manager Manage hotel front office operations in accordance with established guest service and sustainability standards....
Demographic Data for New York
Moving to New York? Find some basic demographic data about New York below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New York
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New York offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Quality of Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Dedication
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Forecasting
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Accounting
- Auditing
- Friendliness
- High School Diploma
- Driving
- Education Experience
- Events
- Mentoring
- Telephone Skills
- Employee Development
- Budgets
- Coaching
- Inventory Management
- Policy Development
- Regulations
- English
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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