Manager of Housekeeping Jobs in British Columbia
A Manager of Housekeeping in the hospitality industry is primarily responsible for overseeing the housekeeping operations, ensuring rooms are clean and meet the standards of the establishment. Their duties include hiring and training staff, developing schedules, implementing cleaning procedures, maintaining inventory of cleaning supplies, and coordinating with other departments to ensure exceptional guest service. They are also responsible for inspecting the work of their team, addressing customer complaints, and maintaining safety and hygiene standards.
Prior to becoming a Manager of Housekeeping, an individual might have served in roles such as Housekeeping Supervisor, Lead Housekeeper, or Custodial Supervisor. Important skills and qualifications for this role include attention to detail, leadership, time management, strong communication skills, and knowledge of cleaning procedures and products. Some employers may require a certification in housekeeping management such as the Certified Executive Housekeeper (CEH) or Registered Executive Housekeeper (REH) designation from the International Executive Housekeepers Association (IEHA). A degree in hospitality management or a related field might also be advantageous.
Guide the team in managing complex guest service situations. Guide the guests through their spa experience with expert knowledge of all features....
High-level understanding of luxury guest service standards....
Service Standards as they relate to the guest experience in both public spaces and guest rooms Ensures guest requests and issues are resolved in a timely, friendly and efficient manner, optimizing...
Manager of Housekeeping Online Courses and Training Opportunities
Title Synonyms
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Salary for Manager of Housekeeping Jobs in British Columbia
Highest Education Level
Manager of Housekeepings in British Columbia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Manager of Housekeeping position
- Documentation
- Infection Control
- Client Contact
- Wellness
- Punctual
- Military Background
- Courteous
- Vacuuming
- Service-Oriented
- Manager Training
- Hotel Operations
- Guest Relations
- Back of House
- Guest Service
- Housekeeping Management
- Hotel Management
- Quality of Service
- Hospitality Management
- Laundry
- Front Office
- Directing
- Complaint Resolution
- Profit & Loss Management
- Corrective Actions & Preventive Actions
- Quality Control Inspection
- Inspections
- Leadership Development
- Facility Management
- Housekeeping
- Inventory Control
- Customer Satisfaction
- Staffing
- Purchasing
- Payroll
- Driving
- High School Diploma
- Friendliness
- Quality Control
- Coaching
- Flexibility
- Events
- Budgeting
- Budgets
- English
- Inventory Management
- Reporting
- Multitasking
- Regulations
- Policy Development
- Microsoft Office
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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