Front Office Manager Jobs in Wisconsin

A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.

A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.

1-14 of 14 Jobs

Guest Experience Manager - Plymouth

  • Plymouth, WI
  • 1 day ago
  • Plymouth, WI
  • 1 day ago

Job Details Job Location: Bank First Plymouth - Plymouth, WI Salary Range: Undisclosed Description POSITION SUMMARY This unique position offers a consolidated set of responsibilities that merge...

Manager, Guest Services, Kohler Water Spa

  • Kohler, WI
  • 1 day ago
  • Kohler, WI
  • 1 day ago

Manager, Guest Services, Kohler Water Spa Work Mode: Onsite Location: Onsite - Kohler, WI Opportunity Primary responsibilities include day-to-day supervision of the guest services departments of the...

Front Desk Manager

  • Milwaukee, WI
  • 11 days ago
  • Milwaukee, WI
  • 11 days ago

Every Crescent associate is a guest relations ambassador, every working minute of every day....

Front Desk Manager

  • Sister Bay, WI
  • 14 days ago
  • Sister Bay, WI
  • 14 days ago

Knowledge of and the ability to use Lodgical or other hotel management software, and customer service experience are required....

Front Office Supervisor

  • Milwaukee, WI
  • 14 days ago
  • Milwaukee, WI
  • 14 days ago

What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....

Front Desk Supervisor

  • Milwaukee, WI
  • 16 days ago
  • Milwaukee, WI
  • 16 days ago

Performs additional duties or projects as assigned by Front Office Manager. POSITION REQUIREMENTS: Minimum 2 years previous front desk and reservation management experience required....

Front Office Manager

  • Little Chute, WI
  • 22 days ago
  • Little Chute, WI
  • 22 days ago

Effectively trains guest service agents on proper front desk procedures....

Front Office Manager

  • Appleton, WI
  • 25 days ago
  • Appleton, WI
  • 25 days ago

Effectively trains guest service agents on proper front desk procedures....

Front Office Manager

  • Brookfield, WI
  • 30+ days ago
  • Brookfield, WI
  • 30+ days ago

You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...

Front Office Manager

  • Lake Geneva, WI
  • 30+ days ago
  • Lake Geneva, WI
  • 30+ days ago

We are in search of a Front Office Manager to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin....

Guest Services Manager

  • Sturgeon Bay, WI
  • 45+ days ago
  • Sturgeon Bay, WI
  • 45+ days ago

Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas....

Guest Services Supervisor

  • Baraboo, WI
  • 60+ days ago
  • Baraboo, WI
  • 60+ days ago

with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance...

Front Office Supervisor

  • WI
  • 60+ days ago
  • WI
  • 60+ days ago

What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....

Guest Services Supervisor - Delafield Hotel

  • Delafield, WI
  • 90+ days ago
  • Delafield, WI
  • 90+ days ago

As the Guest Services Supervisor, you are directly responsible for all functions of the Front Desk including scheduling, training and special projects....

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Front Office Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...
Hotel Front Office for Beginners
This course is for adults (18+) only!Are you looking to get into hospitality and have an interest in the front office? Have you already joined somewhere in the front office? Do you wish to get a...
Developing Front End Apps with React
Develop hands-on skills with front-end applications using the React web framework user interface library. Over 40% of professional developers rated React as their top web technology. Learn one of...

Salary for Front Office Manager Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Office Manager positions.



Highest Education Level

Front Office Managers in Wisconsin offer the following education background
Bachelor's Degree
42.8%
High School or GED
19.1%
Associate's Degree
13.9%
Master's Degree
10.5%
Vocational Degree or Certification
9.7%
Some College
2.5%
Doctorate Degree
1.0%
Some High School
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Office Managers in Wisconsin
2-4 years
43.1%
1-2 years
19.1%
4-6 years
18.9%
None
18.3%
Less than 1 year
0.6%



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