Front Office Manager Jobs in Minnesota
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Overview Join our team as our Senior Guest Services Manager (Customer Service/Front End Department Manager)....
In Person- InterContinental Minneapolis-St. Paul Airport
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
must be available weekends The Front Desk Supervisor assists the Front Office Manager in administering front office functions and supervising staff....
In PersonPosition Overview:The Front Desk Supervisor is responsible for providing the utmost in guest service and helping to assist the Front Desk....
In Person- Choice Hotels Int. Inc.
- Bloomington, MN
- 14 days ago
- Bloomington, MN
- 14 days ago
The position of the Night Audit Supervisor requires an ability to provide superior guest service in a fast-paced, upscale environment....
In Person- Great Wolf Resorts, Inc.
- Bloomington, MN
- 14 days ago
- Bloomington, MN
- 14 days ago
with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance...
In Person- InterContinental Minneapolis-St. Paul Airport
- Minneapolis, MN
- 16 days ago
- Minneapolis, MN
- 16 days ago
Reporting to the Front Office Manager, this role requires a results-driven, outgoing, and enthusiastic leader committed to exceeding the needs and expectations of our guests and colleagues....
In PersonMust possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written....
In Person- The Marcus Corporation
- Minneapolis, MN
- 30+ days ago
- Minneapolis, MN
- 30+ days ago
Previous supervisory, hotel, front desk, customer or guest service experience preferred. Strong customer service, communication, and problem-solving skills....
In Person- Posted May 1, 2026 Evolution Hospitality
- Minneapolis, MN
- 30+ days ago
- Minneapolis, MN
- 30+ days ago
Marquette Hotel - Curio Collection by Hilton 710 Marquette Avenue Minneapolis, MN 55402 Hotel with 281 Rooms Managed By Evolution Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet...
In PersonHotel Guest Service Supervisor
- Kinseth Hospitality
- Two Harbors, MN
- 30+ days ago
- Two Harbors, MN
- 30+ days ago
SUPERVISORY RESPONSIBILITIES: This position will oversee approximately 1-5 employees and report directly to the Guest Service Manager or General Manager....
In PersonGuest Services Manager-Fairfield Inn Minneapolis North/Blaine
- National Hospitality Services
- Blaine, MN
- 60+ days ago
- Blaine, MN
- 60+ days ago
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Guest Services Manager for Fairfield Inn & Suites Minneapolis North...
In PersonFront Office Manager/Hilton Minneapolis Airport
- Remington
- Bloomington, MN
- 60+ days ago
- Bloomington, MN
- 60+ days ago
What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....
In PersonPosition Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In PersonSecurity & Guest Services Supervisor
- ASM Global
- Rochester, MN
- 90+ days ago
- Rochester, MN
- 90+ days ago
THE ROLE The Security & Guest Services Supervisor supports the Security Manager by overseeing daily security and Guest Relations operations, primarily during evenings and events....
In PersonDemographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Minnesota
Highest Education Level
Front Office Managers in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »