Front Office Manager Jobs in Greenwich, CT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Hotel Front Desk Manager/Gerente DE Recepcion DE Hotel
- Bethpage, NY (21 miles from Greenwich, CT)
- 8 hours ago
- Bethpage, NY (21 miles from Greenwich, CT)
- 8 hours ago
What You'll Do Manage day-to-day front desk operations and guest services Lead, train, and support front desk team members Handle guest check-ins, check-outs, and guest inquiries Resolve guest concerns...
In PersonGuest Service Supervisor - Seasonal Flex
- Global Partners
- White Plains, NY (7 miles from Greenwich, CT)
- 1 day ago
- White Plains, NY (7 miles from Greenwich, CT)
- 1 day ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Partners LP
- Darien, CT (7 miles from Greenwich, CT)
- 2 days ago
- Darien, CT (7 miles from Greenwich, CT)
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Services Supervisor Nassau Veterans Memorial Coliseum
- ASM Global
- Uniondale, NY (23 miles from Greenwich, CT)
- 2 days ago
- Uniondale, NY (23 miles from Greenwich, CT)
- 2 days ago
Communicate effectively with Guest Services Managers regarding staffing concerns, guest incidents, and operational updates....
In Person- Goodwin Recruiting
- Pound Ridge, NY (12 miles from Greenwich, CT)
- 3 days ago
- Pound Ridge, NY (12 miles from Greenwich, CT)
- 3 days ago
guest-focused culture Guest Experience Manager Requirements & Qualifications 35+ years of hospitality experience, preferably within a boutique hotel, luxury hospitality, fine dining, or high-touch guest...
In Person- Aza
- Norwalk, CT (11 miles from Greenwich, CT)
- 5 days ago
- Norwalk, CT (11 miles from Greenwich, CT)
- 5 days ago
The part-time supervisor, with minimal supervision, provides direct supervision, training, and support for Guest Services Associates and Guest Services stations....
In Person Part Time- FRENCH LICK RESORT
- Port Washington, NY (14 miles from Greenwich, CT)
- 5 days ago
- Port Washington, NY (14 miles from Greenwich, CT)
- 5 days ago
As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards....
In Person- Concord Hospitality
- Port Washington, NY (14 miles from Greenwich, CT)
- 5 days ago
- Port Washington, NY (14 miles from Greenwich, CT)
- 5 days ago
As a Front Desk Supervisor at Concord Hospitality, you will lead the front desk team in delivering exceptional guest service while maintaining brand and Concord standards....
In Person- Rave Catering & Event Planning
- Teaneck, NJ (22 miles from Greenwich, CT)
- 8 days ago
- Teaneck, NJ (22 miles from Greenwich, CT)
- 8 days ago
Required Years of Experience 3 years Job Details Customer Service Manager Noahs Ark Noahs Ark Deli & Restaurant Teaneck, NJ Full Time Position SundayThursday: 10:15am9:30pm Friday: 8:30am2:00pm...
In PersonPM Front End Manager-Yonkers, NY
- ACME Markets
- Yonkers, NY (14 miles from Greenwich, CT)
- 13 days ago
- Yonkers, NY (14 miles from Greenwich, CT)
- 13 days ago
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons...
In Person- HHM Hospitality
- Garden City, NY (21 miles from Greenwich, CT)
- 14 days ago
- Garden City, NY (21 miles from Greenwich, CT)
- 14 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
In Personrelations through Resy Support labor management and staffing efficiency Handle guest concerns with professionalism and thoughtful service recovery Ensure readiness and presentation of all dining areas...
In Person- Bedford Post Tavern
- Bedford, NY (10 miles from Greenwich, CT)
- 19 days ago
- Bedford, NY (10 miles from Greenwich, CT)
- 19 days ago
Required Years of Experience 2 years Job Details Position Summary The Guest Experiences Manager is the visionary behind every guest touchpoint at The Bedford Post Inn. This role curates memorable,...
In Person- Remington Hotels
- East Elmhurst, NY (22 miles from Greenwich, CT)
- 20 days ago
- East Elmhurst, NY (22 miles from Greenwich, CT)
- 20 days ago
Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation....
In Person- The Fresh Market
- Westport, CT (16 miles from Greenwich, CT)
- 21 days ago
- Westport, CT (16 miles from Greenwich, CT)
- 21 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
In PersonDemographic Data for Greenwich, CT
Moving to Greenwich, CT? Find some basic demographic data about Greenwich, CT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Greenwich, CT
Highest Education Level
Front Office Managers in Greenwich, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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