Front Office Manager Jobs in Connecticut
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Previous experience in a supervisory or leadership role, demonstrating the ability to lead, motivate, and develop a team of guest services professionals....
Front End Manager- Entry Level Since 1949 we have prided ourselves on delivering excellent service to our customers. As we grow we are looking for individuals who can help us continue that...
Night Audit Supervisor - Marriott Stamford Hotel & Spa
- Stamford, CT
- 5 days ago
- Stamford, CT
- 5 days ago
Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities....
Act as Duty Manager during your shifts, overseeing overall hotel operations and guest experience....
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Guest Service Supervisor Global Partners LP life insurance, tuition reimbursement, 401(k) United States, Connecticut, Taftville Jun 03, 2025 We are looking to add a Guest Service Supervisor (GSS) to...
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
Resident Services Manager - The Standard at Four Corners
- Storrs, CT
- 30+ days ago
- Storrs, CT
- 30+ days ago
Job Description The Resident Services Managers primary goal is to assist the Community Manager with the propertys daily operations and management, with a detailed focus on account receivables and...
: 500 Sargent Drive, New Haven, US, CT, 06511 Job Category: Guest Services...
The Front Office Manager will also act as a Manager on Duty during some of their shifts. The Front Office Manager will report to the Director of Operations and ultimately the General Manager....
Demographic Data for Connecticut
Moving to Connecticut? Find some basic demographic data about Connecticut below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Connecticut
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Connecticut offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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