Front of House Manager Jobs in North Carolina
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Front Office Coordinator, Part-Time - Fayetteville (Raeford), NC
- Fayetteville, NC
- 13 hours ago
- Fayetteville, NC
- 13 hours ago
Position Overview Greater Purpose and Core Values: Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and...
We're glad you're here. You may know us as the brand with Roast Beef and Curly Fries - but we are also crafting incredible career opportunities. You're in the right place if you're here for:...
Manages performance of all hourly employees, with an emphasis on Front of House employees, to ensure they are successful in their individual roles....
Overview The Iconic Sanderling Resort is currently hiring for Restaurant Manager. We are looking for that leader who is passionate in providing service to others....
The Fresh Market & You: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our...
RESTAURANT MANAGER, RESTAURANT OPERATIONS This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as...
Peak Performance Sports & PT- Front Office Coordinator
- New Bern, NC
- 1 day ago
- New Bern, NC
- 1 day ago
Peak Performance Sports & PT, an Alliance Physical Therapy Partner, is looking for a full-time Front Office Coordinator to join our team! Summary: The Front Office Coordinator is the initial point...
Assistant Customer Care Manager - Wilmington, NC
- Wilmington, NC
- 2 days ago
- Wilmington, NC
- 2 days ago
We know that BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Position Summary : The primary focus for a Front of House Shift Manager is to ensure guest satisfaction by overseeing the operations of Front of House during service....
quality, productivity, professionalism and complete mindblasting experience for guests....
Full Time Assistant Customer Service Manager DLT
- Greensboro, NC
- 2 days ago
- Greensboro, NC
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
As Restaurant Supervisor, you will Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate...
Restaurant Shift Manager. Job in Fayetteville Gr8Jobs
- Fayetteville, NC
- 2 days ago
- Fayetteville, NC
- 2 days ago
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
Job Details Job Location: Greensboro Headquarters - Greensboro, NC Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Job Category: Customer Service Description Are...
Position Summary The Dining Room Supervisor leads servers to deliver services with a hospitality focus in accordance with all laws, regulations and company standards. Reports to the Dining...
Demographic Data for North Carolina
Moving to North Carolina? Find some basic demographic data about North Carolina below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in North Carolina
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in North Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- High School Diploma
- Retail
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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