Front of House Manager Jobs in Massachusetts
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Smyth Companies
- Wilmington, MA
- 14 days ago
- Smyth Companies
- Wilmington, MA
- 14 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
They also monitor food quality and speed of service ensuring a positive member and guest experience....
What you'll do WHY WENDY’S? Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you....
Job Description: Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since...
Front Office Coordinator The Front Office Coordinator at M.S. Walker is truly the heart of our Norwood, MA headquarters! As the first person to greet visitors, employees, clients, and vendors, we...
Join Our Mission at BGH Dental! BGH is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our dynamic dental team. As the first point of contact for our...
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
BAYADA Home Health Care is currently seeking a **Client Services Manager** in our **Assistive Home Care office in Hyannis, MA.** If you are looking for an exciting career opportunity in a growing...
As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...
NORTHAMPTON Customer Service Manager Purpose: The Customer Service Manager will provide a high level of service to River Valley Co-op\'s internal and external customers and will be responsible for...
Primary Duties and Responsibilities: Manage and lead daily restaurant operations Drive fiscal responsibility for the restaurant by meeting or exceeding sales goals, working within budgets for labor,...
Location Name: FRAMINGHAM STATE UNIVERSITY - 20041001 Location ID: 20041001 Dining Room Supervisor Location: FRAMINGHAM STATE UNIVERSITY - 20041001 Workdays/shifts : Afternoon/evenings - varying...
BAYADA Home Health Care is currently seeking a Client Services Manager to join our Canton, MA M edicare certified Home Health Senior Living Office. If you are looking for an exciting career...
WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Sales Development
- Food Handling
- Food Safety
- Sanitation
- Cost Management
- Food Preparation
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Staffing
- Math
- Retail
- High School Diploma
- Friendliness
- Driving
- Events
- Interpersonal Skills
- Employee Development
- Teaching
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front of House Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »