Front of House Manager Jobs in Massachusetts
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
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In PersonRESTAURANT MANAGER - Millbury, MA
- Cafua Management Company
- Worcester, MA
- 12 hours ago
- Worcester, MA
- 12 hours ago
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....
In PersonWho you are: The Restaurant Manager, in collaboration with the leadership teams, will set communicate standards and practices for the restaurant to ensure a high performing and fulfilled team....
In PersonWe are seeking a Restaurant Manager who is guest-focused, team-driven, and passionate about creating memorable dining experiences....
In Person Part Time- Tatte Bakery & Cafe - Boston Corporate Office
- Boston, MA
- 2 days ago
- Boston, MA
- 2 days ago
Required Years of Experience 0-1 years Job Details A Cafe Manager supports Tattes mission to inspire, care for, and nurture life every day by contributing to the cafe management team in welcoming...
In Person- Cadete Enterprises
- West Bridgewater, MA
- 2 days ago
- West Bridgewater, MA
- 2 days ago
Thats what being a Dunkin Restaurant Manager is all about! Our Restaurant Managers lead by example, inspire their teams, and make sure every guest leaves with a smile....
In PersonManager Responsibilities Guest service focused Receive guest concerns and provide recovery Direct and run service having a constant floor presence Support, direct, and train front of house team JOB...
In PersonWe are seeking an experienced and motivated Restaurant Manager to oversee all aspects of restaurant operations and deliver exceptional food and beverage service....
In PersonRestaurant Manager, Momosan Ramen by Morimoto
- Delaware North Companies
- Boston, MA
- 4 days ago
- Boston, MA
- 4 days ago
The opportunity Delaware North's Patina Group is seeking a Restaurant Manager to join our team at Momosan Ramen by Morimoto in Boston....
In PersonResponsibilities Plan his/her duties and responsibilities for each shift Verifies compliance of procedures and protocols Attends and resolves problems as they appear in the restaurant operation Assist...
In Personto hire a new Restaurant Manager for Fenway Park, home of the Boston Red Sox to support our food and beverage operations....
In PersonLa Petite Maison is coming to Boston and we're looking for the Restaurant Manager who will help shape what LPM means in this city. This isn't a role where you inherit a finished product....
In PersonManagement experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
In PersonKey Responsibilities Operational & Leadership Duties Support the daily front-of-house and back-of-house operations to ensure consistent execution of service, food, and beverage standards Maintain a...
In Person- Shake Shack Enterprises, LLC
- Barnstable, MA
- 6 days ago
- Barnstable, MA
- 6 days ago
Management experience in a high-volume, fast-paced restaurant setting Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation...
In PersonDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Restaurant Operations
- Front of House
- Food Quality
- Labor Cost Management
- Guest Relations
- Food Cost Management
- Back of House
- Quality of Service
- Guest Service
- Casual Dining
- Food and Beverage Management
- OpenTable
- Restaurant Management
- Motivating
- Hospitality Management
- Firing
- Labor Law
- Food Handling
- Food Safety
- Sanitation
- Directing
- Cost Management
- Complaint Resolution
- Long-Term Disability
- Retail Management
- Energetic
- Staffing
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Retail
- Math
- Coaching
- Events
- High School Diploma
- Driving
- Friendliness
- Inventory Management
- Employee Development
- English
- Policy Development
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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