Front of House Manager Jobs in Massachusetts
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
- Smyth Companies
- Wilmington, MA
- 6 days ago
- Smyth Companies
- Wilmington, MA
- 6 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
Northern Management Group is currently hiring RESTAURANT MANAGERS to join our growing management team. We are a family oriented growing Network of Dunkin locations....
As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....
The opportunity Delaware North Sportservice is searching for part-time Restaurant Supervisors to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels...
Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered...
Apply Job Type Full-time Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to...
The opportunity Delaware North Sportservice is searching for part-time Restaurant Supervisors to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels...
Compensation Range $60,000 - $70,000 / Year Compensation may include base salary and geographic differential. This position is bonus eligible. Job Description You are a seasoned restaurant leader,...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....
Welcome to Vaco an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since 2002, we have...
A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....
The Village at Willow Crossings is currently hiring a Dining Room Manager for our Dining Team. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a...
Demographic Data for Massachusetts
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Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Zendesk
- Food Cost Management
- Food Quality
- Front of House
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Quality of Service
- Food and Beverage Management
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Labor Management
- Sales Development
- Food Handling
- Cost Management
- Food Safety
- Sanitation
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Staffing
- Interviewing
- Retail
- Math
- Friendliness
- High School Diploma
- Conflict Resolution
- Driving
- Events
- Budgets
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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