Front of House Manager Jobs in Massachusetts

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 118 Jobs

General Manager / Chef

  • Newton Upper Falls, MA
  • 5 days ago
  • Newton Upper Falls, MA
  • 5 days ago

BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...

Restaurant Manager

  • Marlborough, MA
  • 21 days ago
  • Marlborough, MA
  • 21 days ago

Raising Canes standards and culture in shift management responsibilities of restaurant operations....

FOH Manager

  • Barnstable, MA
  • 3 hours ago
  • Barnstable, MA
  • 3 hours ago

FOH Manager (Hyannis) Tap City Grille image 1 of 1 586 Main St compensation: Based on Experience & Qualifications employment type: experience level: mid level job title: FOH Manager Tap City...

FOH - Manager

  • Wellfleet, MA
  • 4 hours ago
  • Wellfleet, MA
  • 4 hours ago

FOH - Manager (Wellfleet) Bookstore & Restaurant 50 Kendrick Ave compensation: DOE employment type: job title: Floor manager Bookstore and Restaurant now hiring - Front of House Floor Manager....

Restaurant Manager

  • Boston, MA
  • 5 hours ago
  • Boston, MA
  • 5 hours ago

Restaurant Opening Responsibilities Strategic Planning Team Leadership Performance Management Honesty and Integrity Culinary Knowledge Honesty Integrity Large Scale Restaurant Management Read more...

Customer Service Manager

  • Concord, MA
  • 7 hours ago
  • Concord, MA
  • 7 hours ago

Customer Service Manager Do you dream of a career rooted in teamwork, exceptional customer service, and a commitment to safety-all within a vibrant community rich in history? Look no further than...

Front Office Coordinator

  • Brockton, MA
  • 7 hours ago
  • Brockton, MA
  • 7 hours ago

About Rural Healthcare Group ("RHG") Rural Healthcare Group is a leading provider organization on a mission to improve the lives of people living in underserved communities through high-quality...

Dental Front Office Coordinator

  • Wayland, MA
  • 19 hours ago
  • Wayland, MA
  • 19 hours ago

Wayland Dental proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in...

Shift Manager

  • Athol, MA
  • 21 hours ago
  • Athol, MA
  • 21 hours ago

Shift Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a dynamic and...

Closing Shift Manager

  • Ware, MA
  • 21 hours ago
  • Ware, MA
  • 21 hours ago

Shift Manager / Hourly Manager (Must be 18+ Years of Age) Are you a highly skilled and motivated individual looking for an immediate opportunity in the food & beverage industry? Do you thrive in a...

Sports Bar and Restaurant Manager

  • Plainville, MA
  • 22 hours ago
  • Plainville, MA
  • 22 hours ago

WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...

Restaurant Manager

  • MA
  • 1 day ago
  • MA
  • 1 day ago

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them...

Assistant Customer Service Manager

  • Hyannis, MA
  • 1 day ago
  • Hyannis, MA
  • 1 day ago

Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the...

Customer Service Manager III

  • Northborough, MA
  • 2 days ago
  • Northborough, MA
  • 2 days ago

Customer Service Manager III Northborough, Massachusetts Client Service/Account Management 36349 $69,500 - $116,000 Fully Remote Worker Introduction Indulge your passion for problem-solving and...

Remote Work

Customer Service Manager I

  • Northborough, MA
  • 2 days ago
  • Northborough, MA
  • 2 days ago

Customer Service Manager I Northborough, Massachusetts Client Service/Account Management 36348 $51,500 - $77,000 Fully Remote Worker Introduction Indulge your passion for problem-solving and...

Remote Work

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Front of House Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front of the House
The definition of "hospitality" is the "friendly and generous reception and entertainment of guests, visitors, or strangers." Create a superior hospitality experience with training from HSI. Front...
Literature of the English Country House
For over 450 years, country houses have attracted the attention of celebrated writers like Thomas More and Charles Dickens. On this six-week course, youll trace depictions of country houses...
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Front of House Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Massachusetts offer the following education background
Bachelor's Degree
33.9%
High School or GED
25.9%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Massachusetts
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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