Front of House Manager Jobs in Massachusetts

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 136 Jobs

General Manager / Chef

  • Newton Upper Falls, MA
  • 13 days ago
  • Newton Upper Falls, MA
  • 13 days ago

BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...

Smyth Companies

CUSTOMER SERVICE MANAGER

Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...

Restaurant Manager

  • Wrentham, MA
  • 2 hours ago
  • Wrentham, MA
  • 2 hours ago

WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...

Life Cafe Supervisor

  • Framingham, MA
  • 2 hours ago
  • Framingham, MA
  • 2 hours ago

They also monitor food quality and speed of service ensuring a positive member and guest experience....

Shift Manager

  • Hanover, MA
  • 5 hours ago
  • Hanover, MA
  • 5 hours ago

What you'll do WHY WENDY’S? Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager. We get you. We got you....

Client Services Manager

  • Boston, MA
  • 5 hours ago
  • Boston, MA
  • 5 hours ago

Job Description: Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since...

Front Office Coordinator

  • Norwood, MA
  • 11 hours ago
  • Norwood, MA
  • 11 hours ago

Front Office Coordinator The Front Office Coordinator at M.S. Walker is truly the heart of our Norwood, MA headquarters! As the first person to greet visitors, employees, clients, and vendors, we...

Dental Front Office Coordinator

  • Greenfield, MA
  • 12 hours ago
  • Greenfield, MA
  • 12 hours ago

Join Our Mission at BGH Dental! BGH is seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our dynamic dental team. As the first point of contact for our...

Shift Manager $19-$24 to start

  • Lowell, MA
  • 12 hours ago
  • Lowell, MA
  • 12 hours ago

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...

Client Services Manager, Assistive Care

  • Hyannis, MA
  • 1 day ago
  • Hyannis, MA
  • 1 day ago

BAYADA Home Health Care is currently seeking a **Client Services Manager** in our **Assistive Home Care office in Hyannis, MA.** If you are looking for an exciting career opportunity in a growing...

Shift Manager

  • Worcester, MA
  • 1 day ago
  • Worcester, MA
  • 1 day ago

As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...

Customer Service Manager

  • Northampton, MA
  • 1 day ago
  • Northampton, MA
  • 1 day ago

NORTHAMPTON Customer Service Manager Purpose: The Customer Service Manager will provide a high level of service to River Valley Co-op\'s internal and external customers and will be responsible for...

Restaurant Manager

  • MA
  • 1 day ago
  • MA
  • 1 day ago

Primary Duties and Responsibilities: Manage and lead daily restaurant operations Drive fiscal responsibility for the restaurant by meeting or exceeding sales goals, working within budgets for labor,...

Dining Room Supervisor

  • Framingham, MA
  • 1 day ago
  • Framingham, MA
  • 1 day ago

Location Name: FRAMINGHAM STATE UNIVERSITY - 20041001 Location ID: 20041001 Dining Room Supervisor Location: FRAMINGHAM STATE UNIVERSITY - 20041001 Workdays/shifts : Afternoon/evenings - varying...

Client Services Manager

  • Canton, MA
  • 2 days ago
  • Canton, MA
  • 2 days ago

BAYADA Home Health Care is currently seeking a Client Services Manager to join our Canton, MA M edicare certified Home Health Senior Living Office. If you are looking for an exciting career...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Front of House Manager Online Courses and Training Opportunities

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Title Synonyms

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Salary for Front of House Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Massachusetts offer the following education background
Bachelor's Degree
34.0%
High School or GED
25.7%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Massachusetts
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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