Front of House Manager Jobs in Massachusetts

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 117 Jobs
Smyth Companies

CUSTOMER SERVICE MANAGER

Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...

General Manager / Chef

  • Newton Upper Falls, MA
  • 6 days ago
  • Newton Upper Falls, MA
  • 6 days ago

BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...

Restaurant Manager

  • Revere, MA
  • moments ago
  • Revere, MA
  • moments ago

Northern Management Group is currently hiring RESTAURANT MANAGERS to join our growing management team. We are a family oriented growing Network of Dunkin locations....

Shift Manager

  • New Bedford, MA
  • moments ago
  • New Bedford, MA
  • moments ago

As part of the Subway Team, you as a Shift Manager will focus on six main things: Providing an excellent guest experience Ensuring that great food is prepared & served Keeping our restaurants...

Customer Experience Manager

  • Westwood, MA
  • 5 hours ago
  • Westwood, MA
  • 5 hours ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

RESTAURANT MANAGER-Worcester, MA

  • Worcester, MA
  • 8 hours ago
  • Worcester, MA
  • 8 hours ago

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....

Legends Restaurant Supervisor, TD Garden

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

The opportunity Delaware North Sportservice is searching for part-time Restaurant Supervisors to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels...

Restaurant Manager

  • Walpole, MA
  • 1 day ago
  • Walpole, MA
  • 1 day ago

Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered...

Restaurant Manager

  • Hingham, MA
  • 1 day ago
  • Hingham, MA
  • 1 day ago

Apply Job Type Full-time Description At bartaco, food is our passion. But people are our purpose. We invest in our team because our people are at the heart of what we do. We're committed to...

Legends Restaurant Supervisor

  • Boston, MA
  • 1 day ago
  • Boston, MA
  • 1 day ago

The opportunity Delaware North Sportservice is searching for part-time Restaurant Supervisors to join our Legends Restaurant team at TD Garden in Boston, Massachusetts. Ensuring the highest levels...

Restaurant Manager

  • Braintree, MA
  • 1 day ago
  • Braintree, MA
  • 1 day ago

Compensation Range $60,000 - $70,000 / Year Compensation may include base salary and geographic differential. This position is bonus eligible. Job Description You are a seasoned restaurant leader,...

Restaurant Manager in Training

  • Pittsfield, MA
  • 2 days ago
  • Pittsfield, MA
  • 2 days ago

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....

Client Services Manager

  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Welcome to Vaco an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since 2002, we have...

RESTAURANT MANAGER- North Andover, MA

  • North Andover, MA
  • 2 days ago
  • North Andover, MA
  • 2 days ago

A Restaurant Manager is responsible for the development of their team by providing strong, positive leadership and constructive feedback....

Dining Room Manager

  • Mansfield, MA
  • 2 days ago
  • Mansfield, MA
  • 2 days ago

The Village at Willow Crossings is currently hiring a Dining Room Manager for our Dining Team. Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Front of House Manager Online Courses and Training Opportunities

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Title Synonyms

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Salary for Front of House Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Massachusetts offer the following education background
Bachelor's Degree
34.0%
High School or GED
25.7%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.2%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Massachusetts
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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