Assistant Manager Jobs in Massachusetts

The Assistant Manager in the hospitality industry plays a crucial role in the smooth operation of the establishment, such as hotels or restaurants. They are responsible for overseeing the daily operations, ensuring the highest level of customer service is provided, scheduling staff shifts, managing financials, and resolving customer complaints. They also assist the Manager with strategic planning, staff training, and implementing operational improvements. In some cases, they may also be involved in hiring and employee evaluations.

An Assistant Manager should have exceptional communication and leadership skills, as well as the ability to multitask in a fast-paced environment. They should also have a strong understanding of customer service and the ability to solve problems efficiently. Some certifications that would be advantageous for this role include a Degree in Hospitality Management, and certificates in Food Safety and First Aid Training. Prior to becoming an Assistant Manager, one could have roles such as Guest Services Representative, Front Desk Supervisor, or Restaurant Supervisor, which provides valuable experience in operations and customer service.

1-15 of 51 Jobs

Assistant Restaurant Leader (Assistant Manager)

  • East Dennis, MA
  • 1 hour ago
  • East Dennis, MA
  • 1 hour ago

A High School diploma or GED is preferred, but not required for candidates that have at least one year of Restaurant Management experience....

Assistant Manager FOH - Burlington , MA

  • Burlington, MA
  • 2 hours ago
  • Burlington, MA
  • 2 hours ago

Guest Service - Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations....

KFC Assistant Restaurant Manager

  • Holyoke, MA
  • 15 hours ago
  • Holyoke, MA
  • 15 hours ago

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs...

Restaurant Assistant Manager

  • Westfield, MA
  • 15 hours ago
  • Westfield, MA
  • 15 hours ago

At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs...

Assistant Manager D'Angelo

  • Greenfield, MA
  • 1 day ago
  • Greenfield, MA
  • 1 day ago

Ensures compliance with established food standards, food quality, preparation and production....

Assistant Manager Papa Gino's

  • South Weymouth, MA
  • 2 days ago
  • South Weymouth, MA
  • 2 days ago

Ensures compliance with established food standards, food quality, preparation, and production....

Assistant Manager (OAK Long Bar + Kitchen)

  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow...

Assistant Manager Papa Gino's

  • Weymouth, MA
  • 2 days ago
  • Weymouth, MA
  • 2 days ago

Ensures compliance with established food standards, food quality, preparation, and production....

Assistant Manager Papa Ginos

  • South Yarmouth, MA
  • 2 days ago
  • South Yarmouth, MA
  • 2 days ago

Ensures compliance with established food standards, food quality, preparation, and production....

Assistant Manager Papa Gino's

  • Plymouth, MA
  • 3 days ago
  • Plymouth, MA
  • 3 days ago

Ensures compliance with established food standards, food quality, preparation, and production....

Assistant Manager Facilities (afternoons/evenings required)

  • Everett, MA
  • 3 days ago
  • Everett, MA
  • 3 days ago

It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.Job DescriptionThe Encore Boston Harbor Assistant Manager of Facilities reports directly to the...

Assistant Front Office Manager

  • Cambridge, MA
  • 4 days ago
  • Cambridge, MA
  • 4 days ago

Overview We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team!...

Assistant Kitchen Manager with extensive Grill & Fry Experience

  • Rockland, MA
  • 4 days ago
  • Rockland, MA
  • 4 days ago

Assistant Kitchen Manager with extensive Grill & Fry Experience (Rockland) compensation: BOE employment type: experience level: senior level job title: Ass Kitchen MGR with expensive Grill & Fry...

Kitchen- Assistant Manager

  • Easton, MA
  • 5 days ago
  • Easton, MA
  • 5 days ago

Overview Assist the department manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the kitchen department to provide variety and high quality...

Associate Manager, Events, GMAC Tours

  • Boston, MA
  • 5 days ago
  • Boston, MA
  • 5 days ago

FLSA Status: Exempt Report to: Director, Events & Marketing, GMAC Tours GMAC's value proposition offers our talented employees the ideal climate for innovation, and colleagues who are motivated and...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Assistant Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Role of Personal Assistants in Disability Support
Disabled people can now receive funding from their local authority to employ a personal assistant. While this gives them more personalised care in their own home, it also turns them into an...
Becoming a Student Assistant: Teaching and Mentoring
Student assistants are valuable staff members at the University of Groningen. Currently, over 700 students take up teaching duties, support role functions, governing positions, and many other...
Introduction to DevSecOps for Managers
Get an overview of the history, terminology, processes, and tools used to adopt Continuous Delivery and DevSecOps within any organization. "Introduction to DevSecOps for Managers" is being offered...

Salary for Assistant Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Assistant Manager positions.



Highest Education Level

Assistant Managers in Massachusetts offer the following education background
Bachelor's Degree
34.2%
High School or GED
26.8%
Associate's Degree
16.0%
Vocational Degree or Certification
11.4%
Master's Degree
7.3%
Some College
2.7%
Some High School
1.0%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Assistant Managers in Massachusetts
4-6 years
36.0%
2-4 years
20.6%
None
18.7%
Less than 1 year
18.3%
1-2 years
3.6%
6-8 years
1.5%
8-10 years
0.8%
10+ years
0.5%



Assistant Manager Related Career Advice Articles

Confident restaurant manager
Think You Want to Be a Restaurant Manager? Read This First.

Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.

Read article »
happy female restaurant manager on the phone while looking at her tablet
9 Cities With Exciting Hospitality Management Jobs

Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.

Read article »