Assistant Manager Jobs in Massachusetts
The Assistant Manager in the hospitality industry plays a crucial role in the smooth operation of the establishment, such as hotels or restaurants. They are responsible for overseeing the daily operations, ensuring the highest level of customer service is provided, scheduling staff shifts, managing financials, and resolving customer complaints. They also assist the Manager with strategic planning, staff training, and implementing operational improvements. In some cases, they may also be involved in hiring and employee evaluations.
An Assistant Manager should have exceptional communication and leadership skills, as well as the ability to multitask in a fast-paced environment. They should also have a strong understanding of customer service and the ability to solve problems efficiently. Some certifications that would be advantageous for this role include a Degree in Hospitality Management, and certificates in Food Safety and First Aid Training. Prior to becoming an Assistant Manager, one could have roles such as Guest Services Representative, Front Desk Supervisor, or Restaurant Supervisor, which provides valuable experience in operations and customer service.
Assistant Restaurant Leader (Assistant Manager)
- East Dennis, MA
- 1 hour ago
- East Dennis, MA
- 1 hour ago
A High School diploma or GED is preferred, but not required for candidates that have at least one year of Restaurant Management experience....
Guest Service - Recognize and understand guest needs, and deliver in a manner that exceeds guest expectations....
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs...
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs...
Ensures compliance with established food standards, food quality, preparation and production....
Ensures compliance with established food standards, food quality, preparation, and production....
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow...
Ensures compliance with established food standards, food quality, preparation, and production....
Ensures compliance with established food standards, food quality, preparation, and production....
Ensures compliance with established food standards, food quality, preparation, and production....
Assistant Manager Facilities (afternoons/evenings required)
- Everett, MA
- 3 days ago
- Everett, MA
- 3 days ago
It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.Job DescriptionThe Encore Boston Harbor Assistant Manager of Facilities reports directly to the...
Overview We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to join our team!...
Assistant Kitchen Manager with extensive Grill & Fry Experience
- Rockland, MA
- 4 days ago
- Rockland, MA
- 4 days ago
Assistant Kitchen Manager with extensive Grill & Fry Experience (Rockland) compensation: BOE employment type: experience level: senior level job title: Ass Kitchen MGR with expensive Grill & Fry...
Overview Assist the department manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the kitchen department to provide variety and high quality...
FLSA Status: Exempt Report to: Director, Events & Marketing, GMAC Tours GMAC's value proposition offers our talented employees the ideal climate for innovation, and colleagues who are motivated and...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Assistant Manager Online Courses and Training Opportunities
Salary for Assistant Manager Jobs in Massachusetts
Required or preferred licenses and certifications for Assistant Manager positions.
Highest Education Level
Assistant Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Assistant Manager position
- Documentation
- Vegetarian Cuisine
- Expense Control
- Baked Goods
- Restaurant Operations
- Food Cost Management
- Food Quality
- New Restaurant Openings
- Guest Relations
- Labor Cost Management
- Restaurant Management
- Guest Service
- Motivating
- Quality of Service
- Creative Marketing
- Labor Law
- Labor Management
- Grilling
- Food Safety
- Sanitation
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Dedication
- Complaint Resolution
- Retail Management
- Cash Management
- Financial Management
- Energetic
- Customer Satisfaction
- Staffing
- Closing
- Math
- High School Diploma
- Retail
- Decision Making
- Friendliness
- Coaching
- Inventory Management
- Filing
- English
- Multitasking
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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