Rooms Division Manager Jobs in New York, NY
A Rooms Division Manager in the hospitality industry oversees the functioning of various departments like the front desk, housekeeping, concierge, and security to ensure a comfortable and safe stay for the guests. Their responsibilities include managing staff, handling budgets, maintaining inventory, setting room rates, and coordinating with other departments for smooth operations. Besides these, they also address any issues or complaints from the guests, ensuring their satisfaction, and hence play a crucial role in enhancing the reputation of the hotel.
Key skills for a Rooms Division Manager include exceptional communication, leadership and problem-solving skills, strong customer service orientation, familiarity with hotel management software, and deep understanding of health and safety regulations. Financial acumen to manage budgets and basic IT skills are also essential. While there are no specific certifications required, a degree in Hospitality Management is usually preferred. Prior experience in the hospitality industry is a must, and roles like Front Desk Supervisor, Guest Services Manager or Housekeeping Manager can provide the necessary exposure and experience to become a Rooms Division Manager.
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Demographic Data for New York, NY
Moving to New York, NY? Find some basic demographic data about New York, NY below.
Rooms Division Manager Online Courses and Training Opportunities
Salary for Rooms Division Manager Jobs in New York, NY
Required or preferred licenses and certifications for Rooms Division Manager positions.
Highest Education Level
Rooms Division Managers in New York, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Rooms Division Manager position
- Front of House
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Laundry
- Hospitality Management
- Marketing Strategies
- Cost Management
- Safety Training
- Dedication
- Directing
- Front Office
- Cash Management
- Corrective Actions & Preventive Actions
- Complaint Resolution
- Property Management
- Business Administration
- Performance Management
- Budget Forecasting
- Housekeeping
- Problem Resolution
- Forecasting
- Financial Management
- Customer Satisfaction
- Staffing
- Interviewing
- Operations Management
- Accounting
- Payroll
- Auditing
- Friendliness
- Strategic Planning
- Driving
- Events
- Mentoring
- Education Experience
- Employee Development
- Coaching
- Budgets
- Inventory Management
- Filing
- Bachelor's Degree
- Regulations
- Policy Development
- Problem Solving
- Sales
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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