Front Office Manager Jobs in Virginia

A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.

A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.

1-15 of 33 Jobs

Guest Services Manager

  • Richmond, VA
  • 3 hours ago
  • Richmond, VA
  • 3 hours ago

Two years' experience as a Front Office Manager; preferably at a full service, four-star hotel/resort Working knowledge of hotel reservation system, OnQ experience preferred....

Assistant Guest Service Manager

  • Richmond, VA
  • 2 days ago
  • Richmond, VA
  • 2 days ago

About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...

Guest Services Manager

  • Richmond, VA
  • 3 days ago
  • Richmond, VA
  • 3 days ago

**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...

Front Office Manager

  • Portsmouth, VA
  • 4 days ago
  • Portsmouth, VA
  • 4 days ago

AC Hotel Portsmouth, a Colwen Hotels Property, is seeking an engaging, friendly and detail-oriented Front Office Manager to join our team....

Front End Manager

  • Richmond, VA
  • 5 days ago
  • Richmond, VA
  • 5 days ago

Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...

Front Desk Supervisor l Hotel Burg

  • Leesburg, VA
  • 7 days ago
  • Leesburg, VA
  • 7 days ago

Minimum Requirements: Working knowledge of hotel management systems Previous experience in a customer service role Excellent interpersonal and communication skills Proven leadership and organizational...

Front Office Manager - Embassy Suites by Hilton Alexandria Old Town

  • Alexandria, VA
  • 8 days ago
  • Alexandria, VA
  • 8 days ago

As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability...

Front Office Manager - Best Western

  • Sterling, VA
  • 9 days ago
  • Sterling, VA
  • 9 days ago

The position as the Front Office Manager is responsible for ensuring outstanding guest service and effective operations of the front desk....

Guest Services Manager - Front Office

  • Williamsburg, VA
  • 11 days ago
  • Williamsburg, VA
  • 11 days ago

Guest Services Manager - Front Office Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 8,116 current hospitality jobs what where Guest Services...

Guest Services Manager - Front Office - Williamsburg Lodge

  • Williamsburg, VA
  • 11 days ago
  • Williamsburg, VA
  • 11 days ago

Works closely with the Guest Service Operations Manager and night audit staff to ensure maximum front office efficiency....

Front Office Supervisor

  • Alexandria, VA
  • 12 days ago
  • Alexandria, VA
  • 12 days ago

Advancement Opportunities and Professional Career Path: Front Office Manager Assistant General Manager General Manager Are you looking to plant your roots, be a part of a TEAM that feels like family...

Front Office Manager

  • Fairfax, VA
  • 12 days ago
  • Fairfax, VA
  • 12 days ago

Effectively trains guest service agents on proper front desk procedures....

Front Desk Supervisor

  • Luray, VA
  • 12 days ago
  • Luray, VA
  • 12 days ago

This includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service....

Front Desk Supervisor - Norfolk Waterside Marriott

  • Norfolk, VA
  • 13 days ago
  • Norfolk, VA
  • 13 days ago

We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...

Front Desk Supervisor

  • Norfolk, VA
  • 13 days ago
  • Norfolk, VA
  • 13 days ago

Norfolk Waterside Marriott 235 East Main Street Norfolk, VA 23510 Hotel with 405 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...

Demographic Data for Virginia

Moving to Virginia? Find some basic demographic data about Virginia below.


Local
National
8,631,637
205,142

Front Office Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...
Hotel Front Office for Beginners
This course is for adults (18+) only!Are you looking to get into hospitality and have an interest in the front office? Have you already joined somewhere in the front office? Do you wish to get a...
Developing Front End Apps with React
Develop hands-on skills with front-end applications using the React web framework user interface library. Over 40% of professional developers rated React as their top web technology. Learn one of...

Salary for Front Office Manager Jobs in Virginia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Office Manager positions.



Highest Education Level

Front Office Managers in Virginia offer the following education background
Bachelor's Degree
42.8%
High School or GED
19.1%
Associate's Degree
13.8%
Master's Degree
10.5%
Vocational Degree or Certification
9.6%
Some College
2.5%
Doctorate Degree
1.0%
Some High School
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Office Managers in Virginia
2-4 years
43.1%
1-2 years
19.1%
4-6 years
18.9%
None
18.3%
Less than 1 year
0.6%



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