Front Office Manager Jobs in Virginia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Services Supervisor, The Publisher Hotel,Fredericksburg VA
- Hotel Equities
- Fredericksburg, VA
- 1 hour ago
- Fredericksburg, VA
- 1 hour ago
Supports Front Office Manager in overseeing front desk operations and ensuring all guest issues and concerns are resolved. Greet and welcome guests upon arrival....
In PersonEssential Job Functions: Promote and maintain efficient and courteous service to customers at all times. Supervise and monitor the total functions of the front end. Supervise and monitor all...
In PersonTitle: Guest Services Supervisor - Club Wyndham Kingsgate
- Travel + Leisure Co.
- Williamsburg, VA
- 1 day ago
- Williamsburg, VA
- 1 day ago
How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations....
In PersonGuest Service Supervisor - Seasonal Flex
- Global Partners
- Woodford, VA
- 2 days ago
- Woodford, VA
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Montello Group Corp
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Services Supervisor - Club Wyndham Kingsgate
- Travel + Leisure
- Williamsburg, VA
- 2 days ago
- Williamsburg, VA
- 2 days ago
How You'll Make an Impact: Lead the daily operation of guest service shifts, including planning daily front- and back-of-house guest service operations....
In Personservice The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
In Person- Hilton Grand Vacations
- Gordonsville, VA
- 4 days ago
- Gordonsville, VA
- 4 days ago
HGV Now Offers Day One Team Member Benefits! Hilton Grand Vacations is now looking for a Front Desk Supervisor to join the team at Shenandoah Crossing Resort in Gordonsville, VA! Dont miss the...
In PersonEssential Job Functions: Promote and maintain efficient and courteous service to customers at all times. Supervise and monitor the total functions of the front end. Supervise and monitor all...
In PersonProficiency in hotel management software (PMS) and Microsoft Office Suite....
In PersonComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In Person- Island Hospitality Management
- Springfield, VA
- 10 days ago
- Springfield, VA
- 10 days ago
As our Front Office Manager, you will be involved with all aspects of the front office operations....
In PersonFront Office Manager - Courtyard by Marriott Tysons McLean
- Courtyard by Marriott Tysons
- Chantilly, VA
- 11 days ago
- Chantilly, VA
- 11 days ago
The position as the Front Office Manager is responsible for ensuring outstanding guest service and effective operations of the front desk....
In Person- 175 Hard Rock Bristol LLC
- Bristol, VA
- 11 days ago
- Bristol, VA
- 11 days ago
relations and acts as a mentor to team members to provide superior guest service....
In PersonNotify Front Office Manager or Assistant Front Office Manager of any problems or situations involving guests, the hotel, and/or staff....
In PersonDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Virginia
Highest Education Level
Front Office Managers in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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