Front Office Manager Jobs in Virginia

A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.

A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.

1-15 of 41 Jobs

Front Office Manager

  • Norfolk, VA
  • 4 days ago
  • Norfolk, VA
  • 4 days ago

We are hiring a Front Office Manager!...

Front Office Manager

  • Reston, VA
  • 4 days ago
  • Reston, VA
  • 4 days ago

Office Manager for the grand opening of JW Marriott Reston Station this Fall!...

Front Desk Manager

  • Vienna, VA
  • 4 days ago
  • Vienna, VA
  • 4 days ago

Essential Duties and Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied....

Front Desk Manager - Hilton Norfolk The Main

  • Norfolk, VA
  • 6 days ago
  • Norfolk, VA
  • 6 days ago

Overview Directs and coordinates and causes effective implementation of all activities for front office operations, guest service and bell/valet/parking services, and telephone (PBX) operations by performing...

Guest Service Manager

  • Charlottesville, VA
  • 6 days ago
  • Charlottesville, VA
  • 6 days ago

Guest Service Manager Charlottesville, VA, VA Description Direct and coordinate the activities of the Front Office operations including Front Desk, PBX, Concierge, Bell staff and Business Center....

Guest Services Supervisor

  • Virginia Beach, VA
  • 7 days ago
  • Virginia Beach, VA
  • 7 days ago

Guest Services Supervisor Hyatt Place Virginia Beach Town Center Virginia Beach, VA Full Time We're more than just a team - we're a community dedicated to making a difference every day....

Front Desk Supervisor

  • Norfolk, VA
  • 8 days ago
  • Norfolk, VA
  • 8 days ago

Norfolk Waterside Marriott 235 East Main Street Norfolk, VA 23510 405 Room Hotel Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn...

Front Desk Supervisor

  • Sterling, VA
  • 8 days ago
  • Sterling, VA
  • 8 days ago

Required Skills and Experience: High school diploma or GED required. 1+ years prior guest service experience required preferably in a hospitality setting....

Front Desk Supervisor

  • Reston, VA
  • 8 days ago
  • Reston, VA
  • 8 days ago

Every Crescent associate is a guest relations ambassador, every working minute of every day....

Guest Service Manager - Food & Beverage

  • Williamsburg, VA
  • 8 days ago
  • Williamsburg, VA
  • 8 days ago

Maintain the quality of guest service in the dining room and lounge. Manage employee performance to meet established standards....

Front Desk Manager

  • Reston, VA
  • 8 days ago
  • Reston, VA
  • 8 days ago

Every Crescent associate is a guest relations ambassador, every working minute of every day....

Front Office Manager- Holiday Inn Arlington at Ballston

  • Arlington, VA
  • 12 days ago
  • Arlington, VA
  • 12 days ago

What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times....

Front Desk Supervisor - Hilton Norfolk The Main

  • Norfolk, VA
  • 12 days ago
  • Norfolk, VA
  • 12 days ago

Train, cross-train, and re-train (when necessary) all Front Desk Personnel Assist Front Desk and/or Front Office Manager when necessary Oversee associates duties and inspect work for conformance to...

Assistant Guest Service Manager

  • Virginia Beach, VA
  • 16 days ago
  • Virginia Beach, VA
  • 16 days ago

About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...

Valet Guest Service Manager - Charlottesville VA

  • Charlottesville, VA
  • 17 days ago
  • Charlottesville, VA
  • 17 days ago

Primary Objective: To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance....

Demographic Data for Virginia

Moving to Virginia? Find some basic demographic data about Virginia below.


Local
National
8,631,637
205,142

Front Office Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Front-End Web Developer
Master the foundational programming languages for Web development, HTML5, CSS and JavaScript, to gain skills in one of the fastest growing careers. The Web is everywhere! Web development is...
Developing Front End Apps with React
Develop hands-on skills with front-end applications using the React web framework user interface library. Over 40% of professional developers rated React as their top web technology. Learn one of...
Hotel Front Office for Beginners
This course is for adults (18+) only!Are you looking to get into hospitality and have an interest in the front office? Have you already joined somewhere in the front office? Do you wish to get a...

Salary for Front Office Manager Jobs in Virginia

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front Office Manager positions.



Highest Education Level

Front Office Managers in Virginia offer the following education background
Bachelor's Degree
42.8%
High School or GED
19.1%
Associate's Degree
13.8%
Master's Degree
10.5%
Vocational Degree or Certification
9.6%
Some College
2.5%
Doctorate Degree
1.0%
Some High School
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front Office Managers in Virginia
2-4 years
43.1%
1-2 years
19.1%
4-6 years
18.9%
None
18.3%
Less than 1 year
0.6%



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