Front Office Manager Jobs in South Carolina
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Guest Service Manager - Embassy Suites Charleston Historic Dist.
- Charleston, SC
- 3 days ago
- Charleston, SC
- 3 days ago
A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
VOCO -The Shelby, Myrtle Beach: Front Desk Supervisor
- Myrtle Beach, SC
- 3 days ago
- Myrtle Beach, SC
- 3 days ago
Ability to achieve positive guest relations and maximize guest satisfaction. Ability to handle cash and credit transactions....
Ability to achieve positive guest relations and maximize guest satisfaction. Ability to handle cash and credit transactions....
We are hiring a Front Desk Supervisor We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative...
Supervise the Guest Service Agents, Bellman and Shuttle Staff 5....
VOCO -The Shelby, Myrtle Beach: Front Desk Supervisor (Full-Time)
- Myrtle Beach, SC
- 5 days ago
- Myrtle Beach, SC
- 5 days ago
Ability to achieve positive guest relations and maximize guest satisfaction. Ability to handle cash and credit transactions....
Location La Quinta Myrtle Beach - 48th Avenue 4709 North Kings HwyMyrtle Beach, SC 29577 Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge...
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
Overnight Front Office Manager - Villa Resort
- Kiawah Island, SC
- 12 days ago
- Kiawah Island, SC
- 12 days ago
Position Summary: The Overnight Front Office Manager is responsible for functioning as the Manager on Duty for the hotel on all shifts....
Game Day & Event Support Oversee match-day box office operations, including setup, staffing, ticket sales, troubleshooting, and guest service....
Assistant Valet Guest Service Manager - Isle of Palm/Charleston
- Isle of Palms, SC
- 14 days ago
- Isle of Palms, SC
- 14 days ago
Duties and Responsibilities: Guest Service Leadership: Provide hands-on guest service training to all associates, ensuring team members consistently meet or exceed PMCs guest service standards....
Primary Objective: To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance....
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in South Carolina
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Employee Development
- Events
- Coaching
- Education Experience
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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