Front Office Manager Jobs in South Carolina
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Responsibilities: Ensure that guests are greeted, checked in and out efficiently, and allocated rooms promptly and courteously Remain readily available at all times to deal with problems or...
Delivers renowned guest service to all customers by acting with a guest comes first attitude and connecting with the guest. Discovers and responds to guest needs....
Guest Service Manager - Embassy Suites Charleston Historic Dist.
- Charleston, SC
- 7 days ago
- Charleston, SC
- 7 days ago
A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability....
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Primary Objective: To lead and manage valet operations by delivering outstanding guest service, optimizing efficiency, and driving financial performance....
Assistant Guest Service Mgr FT Summerville SC
- Summerville, SC
- 15 days ago
- Summerville, SC
- 15 days ago
To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager....
Front Desk Supervisor - Hampton Inn Charleston/Daniel Island
- Charleston, SC
- 16 days ago
- Charleston, SC
- 16 days ago
Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work....
Hotel: North Charleston Residence Inn 5035 International Boulevard N.Charleston, SC 29418 Front Desk Supervisor Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service...
Overnight Front Office Supervisor $1000 sign on bonus
- Isle of Palms, SC
- 16 days ago
- Isle of Palms, SC
- 16 days ago
At Wild Dunes Resort, a Destination by Hyatt, we believe our guests choose us because of our caring and attentive colleagues who focus on delivering efficient service and meaningful experiences....
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
Front Desk Supervisor - Hampton Inn & Suites Mt. Pleasant IOP
- Mt Pleasant, SC
- 22 days ago
- Mt Pleasant, SC
- 22 days ago
service and financial profitability....
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
A second language is a plus Knowledge of hotel operations. Knowledge of hotel management software programs. Familiarity with check-in and check-out procedures....
Prepare daily reports and communicate with hotel management. Maintain a clean and organized front desk area....
Demographic Data for South Carolina
Moving to South Carolina? Find some basic demographic data about South Carolina below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in South Carolina
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in South Carolina offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Food Safety
- Front Office
- Property Management
- Complaint Resolution
- Ordering
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Retail
- Friendliness
- Payroll
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Education Experience
- Driving
- Telephone Skills
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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