Front Office Manager Jobs in Wayne, NJ
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Overnight Guest Services Manager
- Highgate Hotels
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
- New York, NY (18 miles from Wayne, NJ)
- 2 hours ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In Person- Holiday Inn Newark International Airport
- Newark, NJ (15 miles from Wayne, NJ)
- 1 day ago
- Newark, NJ (15 miles from Wayne, NJ)
- 1 day ago
Skills and Competencies Leadership and team supervision Guest relations and service recovery Strong problem-solving and decision-making ability Cash handling and audit controls Hotel operations knowledge...
In Person- Sheraton
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
Services goals to produce desired results Observe staffing levels to ensure that guest service, operational needs, and financial objectives are met Support and train team members on adherence to all...
In Person- Sheraton
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
service, operational needs, and financial objectives are met Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates Promote same day selling...
In Person- Hyatt Hotels Corp.
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
- New York, NY (18 miles from Wayne, NJ)
- 2 days ago
In coordination with Guest Relations department, develop and maintain relationships with local fire, police, and emergency services....
In PersonAssistant Front End Manager (up to $25/h)
- Citarella
- New York, NY (18 miles from Wayne, NJ)
- 4 days ago
- New York, NY (18 miles from Wayne, NJ)
- 4 days ago
Exhibit professionalism when handling all guest relations. Including effective service recovery when needed....
In Person- 365 Hospitality Associates, LLC
- Saddle Brook, NJ (8 miles from Wayne, NJ)
- 4 days ago
- Saddle Brook, NJ (8 miles from Wayne, NJ)
- 4 days ago
City, State: Saddle Brook, New Jersey Title: Front Office Supervisor Location: Saddle Brook, New Jersey FLSA: Non-Exempt Status: Full-Time Reports to: Front Office Manager Supervises: Front Office Department...
In PersonFront Desk Supervisor - Experience is Required
- Concord Hospitality
- Secaucus, NJ (14 miles from Wayne, NJ)
- 5 days ago
- Secaucus, NJ (14 miles from Wayne, NJ)
- 5 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
In Person- Marriott Hotels & Resorts
- New York, NY (18 miles from Wayne, NJ)
- 5 days ago
- New York, NY (18 miles from Wayne, NJ)
- 5 days ago
Sets a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines....
In Person- Residence Inn
- Secaucus, NJ (14 miles from Wayne, NJ)
- 5 days ago
- Secaucus, NJ (14 miles from Wayne, NJ)
- 5 days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
In Person- Hampton Inn Manhattan/Times Square Central
- New York, NY (18 miles from Wayne, NJ)
- 6 days ago
- New York, NY (18 miles from Wayne, NJ)
- 6 days ago
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales,...
In Person- Club Quarters Hotels
- New York, NY (18 miles from Wayne, NJ)
- 7 days ago
- New York, NY (18 miles from Wayne, NJ)
- 7 days ago
Club Quarters Application- US Guest Experience Manager We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be...
In Person- Rave Catering & Event Planning
- Teaneck, NJ (12 miles from Wayne, NJ)
- 8 days ago
- Teaneck, NJ (12 miles from Wayne, NJ)
- 8 days ago
Required Years of Experience 3 years Job Details Customer Service Manager Noahs Ark Noahs Ark Deli & Restaurant Teaneck, NJ Full Time Position SundayThursday: 10:15am9:30pm Friday: 8:30am2:00pm...
In Person- Project Renewal
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
- New York, NY (18 miles from Wayne, NJ)
- 8 days ago
Title: Front Desk Supervisor Program: St. Nicholas House Salary: $43,000 - $46,500 per year Program Description: St. Nicholas is a congregate care supportive housing program located in Upper...
In PersonOvernight Front Office Manager - Hotel Indigo LES
- IN - Lower East Side New York (NYCOS)
- New York, NY (18 miles from Wayne, NJ)
- 10 days ago
- New York, NY (18 miles from Wayne, NJ)
- 10 days ago
What we need from you: Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management...
In PersonDemographic Data for Wayne, NJ
Moving to Wayne, NJ? Find some basic demographic data about Wayne, NJ below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Wayne, NJ
Highest Education Level
Front Office Managers in Wayne, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »