Front Office Manager Jobs in New Jersey
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Are you a hospitality professional who thrives in a fast-paced environment and has a passion for guest service excellence?...
THE DAY-TO-DAY: Work with the Senior Hotel Operations Manager to bring hotel strategy plans to life Help lead the roll-out of policies, procedures, training, schedules, and team guidelines for the Front...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Develops and maintains operating / training manuals for the Front Desk and Guest Services. Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
WHO YOU WILL WORK WITH The Front Office Supervisor reports to the Operations Manager A minimum of 2 years of previous operations experience and focus on exceptional guest service....
Location Graduate Princeton - Princeton, NJ Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive...
Location Fairfield Inn Deptford 1160 North Hurffville RoadDeptford, NJ 08096 Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed...
service aides/bell staff, concierge staff and PBX operators....
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
ShopRite - Front End Manager (Eickhoff NJ) Salary Range $17.50 - $18.50/hr
- Edison, NJ
- 45+ days ago
- Edison, NJ
- 45+ days ago
ShopRite - Front End Manager (Eickhoff NJ) Salary Range $17.50 - $18.50hr Job Description We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This...
Demographic Data for New Jersey
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Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Jersey
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- High School Diploma
- Retail
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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