Front Office Manager Jobs in New Jersey
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
Resident Services Manager - Jersey City, NJ
- Jersey City, NJ
- 22 hours ago
- Jersey City, NJ
- 22 hours ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
Front Office Manager Holiday Inn Hasbrouck - OPERA EXPERIENCE REQUIRED
- Hasbrouck Heights, NJ
- 9 days ago
- Hasbrouck Heights, NJ
- 9 days ago
We are hiring a Front Office Manager!...
WHO YOU WILL WORK WITH The Guest Service Supervisor reports to the Guest Service Manager and works closely with the Assistant General Manager and General Manager....
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Customer Service Front End Manager - North Detroit
- Washington, NJ
- 13 days ago
- Washington, NJ
- 13 days ago
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development....
Front Desk Supervisor - TownePlace Suites- Cranbury, NJ
- Cranbury, NJ
- 13 days ago
- Cranbury, NJ
- 13 days ago
Office Manager, or Operations Manager experience is preferred Experience in the local market a PLUS Previous brand experience is STRONGLY PREFERRED Benefits: Advancement Opportunities Competitive Hourly...
We are hiring a Front Desk Supervisor Pay rate: $24 per hour Requirements: Open availability (AM, PM, & Overnight) We are looking for associates and Leaders that have a passion to serve others!...
Hotel Host Supervisor (Guest Service Agent)
- Mount Laurel, NJ
- 19 days ago
- Mount Laurel, NJ
- 19 days ago
The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine...
BLURB & BENEFITS Job Summary: The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to...
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
City, State: Fort Lee, New Jersey Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel and the department by accomplishing...
Courtyard Lyndhurst Meadowlands 1 Polito Avenue Lyndhurst, NJ 07071 Hotel with 227 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
Demographic Data for New Jersey
Moving to New Jersey? Find some basic demographic data about New Jersey below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Jersey
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in New Jersey offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Quality of Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Dedication
- Directing
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Forecasting
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Accounting
- Auditing
- Friendliness
- High School Diploma
- Driving
- Education Experience
- Events
- Mentoring
- Telephone Skills
- Employee Development
- Budgets
- Coaching
- Inventory Management
- Policy Development
- Regulations
- English
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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