Front Office Manager Jobs in New Hampshire
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor - AC Hotel Portsmouth
- Colwen Hotels
- Portsmouth, NH
- 15 hours ago
- Portsmouth, NH
- 15 hours ago
Balance cost controls with exceptional guest service and associate satisfaction. Maintain STRICT key controls and safety and security standards....
In PersonGuest Service Supervisor - Alltown - Seasonal Flex
- Global Partners
- Manchester, NH
- 1 day ago
- Manchester, NH
- 1 day ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Partners
- Walpole, NH
- 1 day ago
- Walpole, NH
- 1 day ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Partners LP
- Fitzwilliam, NH
- 2 days ago
- Fitzwilliam, NH
- 2 days ago
Job Summary: Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- Global Partners
- West Chesterfield, NH
- 2 days ago
- West Chesterfield, NH
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonGuest Service Supervisor....
In PersonComply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In PersonThe Guest Service Manager oversees the safe and efficient operation of the front desk, maximizes profitability, and ensures high levels of guest satisfaction are achieved. his position provides training...
In PersonFront Office Manager, The Sheraton
- Delaware North Companies
- Nashua, NH
- 14 days ago
- Nashua, NH
- 14 days ago
The opportunity Delaware North Gaming is hiring a Front Office Manager to join our team at The Sheraton in Nashua, New Hampshire....
In PersonThe opportunity Delaware North Gaming is hiring a Front Office Manager to join our team at The Sheraton in Nashua, New Hampshire....
In PersonResident Services Manager, St. Gianna's Place (Londonderry, NH)
- Pontifical John Paul II Institute for Studies on Marriage and Family
- Londonderry, NH
- 20 days ago
- Londonderry, NH
- 20 days ago
Qualifications include: Deep personal commitment to the Jesus Christ and the Catholic Faith A degree in either theology or philosophy from a Catholic college or university Excellent skills in...
In PersonBe able to perform all duties of Guest Services Agent. Run room status reports in a timely manner and relay necessary information to affected departments and individuals....
In PersonFront Desk Supervisor ($500 Hiring Bonus) - Residence Inn Portsmouth
- Colwen Hotels
- Portsmouth, NH
- 30+ days ago
- Portsmouth, NH
- 30+ days ago
Balance cost controls with exceptional guest service and associate satisfaction. Maintain STRICT key controls and safety and security standards....
In PersonOffice Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing...
In Person- Sun Communities
- West Ossipee, NH
- 60+ days ago
- West Ossipee, NH
- 60+ days ago
They are also responsible for supervising individual guest services team members....
In PersonDemographic Data for New Hampshire
Moving to New Hampshire? Find some basic demographic data about New Hampshire below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in New Hampshire
Highest Education Level
Front Office Managers in New Hampshire offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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