Front Office Manager Jobs in Nevada
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Investigates and resolves guest complaints and comments; follows up with the Director of Hotel Operations to resolve the matter to the guest's satisfaction....
Investigates and resolves guest complaints and comments; follows up with the Director of Hotel Operations to resolve the matter to the guests satisfaction....
Investigates and resolves guest complaints and comments; follows up with the Director of Hotel Operations to resolve the matter to the guests satisfaction....
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Resident Services Manager - The Highlands (Student Living)
- Reno, NV
- 17 days ago
- Reno, NV
- 17 days ago
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in...
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
Assist in the Handling of guest service issues that pass through the front desk whether in person or the via phone....
PREFERRED Previous leadership experience in Hotel Operations, or related fields....
SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service....
Handles all guest service issues as they arise at the Front Desk up to the standards established and in accordance with the goals and objectives of the hotel....
Possess proven organizational skills, exceptional guest service, and problem solving skills and LMS systems knowledge....
Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
This position would report directly to the Director and Manager of Guest Services at The Dollar Loan Center....
Front Office Supervisor (Full Time) - Waldorf Astoria Las Vegas
- Las Vegas, NV
- 60+ days ago
- Las Vegas, NV
- 60+ days ago
Scope of Position The Front Office Supervisor is responsible for supporting the Assistant Front Office Managers and Front Office Managers in overseeing the effective and efficient operation of Front...
SERVICE (INTERNAL/EXTERNAL) STANDARDS : Employee is required to meet and deliver our core values, service standards, and family style service....
Demographic Data for Nevada
Moving to Nevada? Find some basic demographic data about Nevada below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Nevada
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Nevada offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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