Front Office Manager Jobs in Louisiana
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- City Express by Marriott
- New Orleans, LA
- 23 hours ago
- New Orleans, LA
- 23 hours ago
Job Description Front Office Manager Position Summary The Front Office Manager is responsible for the daily operation of the front desk and all guest-facing arrival and departure functions at City Express...
In PersonGuest Experience Manager - Ambassador
- Santikos Entertainment
- Lafayette, LA
- 5 days ago
- Lafayette, LA
- 5 days ago
Continuously train, coach, and monitor high standards of teamwork and guest service delivery by team members within each area of the entertainment facility....
In PersonGuest Services Manager - Events
- Garda World Security
- Baton Rouge, LA
- 5 days ago
- Baton Rouge, LA
- 5 days ago
Join the BEST Crowd Management Team as a Guest Services Manager - Events! Are you ready to lead and inspire a team to deliver exceptional event experiences?...
In Person- Sage Hospitality Resources, LLP
- New Orleans, LA
- 7 days ago
- New Orleans, LA
- 7 days ago
Job Overview The Assistant Guest Services Manager's primary function is to assist the Guest Service Manager with the daily operations of the front office....
In PersonFront Desk Supervisor- PM Shift
- Highgate Hotels
- New Orleans, LA
- 13 days ago
- New Orleans, LA
- 13 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
In PersonFull-Service Hotel Front Office Supervisor
- Hyatt Hotels Corp.
- New Orleans, LA
- 14 days ago
- New Orleans, LA
- 14 days ago
What You'll Do Supervise front desk operations to ensure smooth check-ins, check-outs, and guest service delivery Lead and support team members through coaching, training, and daily guidance Resolve...
In PersonRequired Years of Experience 2 years Job Details The Front Desk Supervisor oversees daily front office operations to ensure exceptional guest service and efficient hotel performance....
In PersonFront Office Manager ACCOR - 3.9 New Orleans, LA Job Details Full-time 5 hours ago Qualifications Managing hospitality teams Team management Front desk Customer complaint resolution Full Job Description...
In PersonAble to use the companys software systems for hotel management, etc. Must have excellent customer service, communication, and interpersonal skills....
In Person- Margaritaville Resort Casino
- Bossier City, LA
- 30+ days ago
- Bossier City, LA
- 30+ days ago
management Full Job Description WE'RE CHANGING ENTERTAINMENT....
In Person- PENN Entertainment, Inc.
- Bossier City, LA
- 30+ days ago
- Bossier City, LA
- 30+ days ago
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and...
In PersonOverview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous...
In Person- Crescent Hotels & Resorts
- New Orleans, LA
- 60+ days ago
- New Orleans, LA
- 60+ days ago
Every Crescent associate is a guest relations ambassador, every working minute of every day....
In PersonAssists with training guest service team members....
In PersonDemographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Louisiana
Highest Education Level
Front Office Managers in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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