Front Office Manager Jobs in Illinois
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Compensation starts at range between $50,424.00 and $63,030.00 annual salary Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage thats been perfecting how to eat and...
Oversees front office/front desk operations during the overnight shift while providing excellent guest services. Process guest check-outs and handle monetary transactions....
service, operational needs, and financial objectives are met Support and train team members on adherence to all credit policies and procedures to reduce bad debts and rebates Promote same day selling...
Service associates as the Front Desk Supervisor ensuring consistent quality customer service is delivered....
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Associate Manager, Guest Services Social Media
- Bolingbrook, IL
- 4 days ago
- Bolingbrook, IL
- 4 days ago
THE IMPACT YOU CAN HAVE: The Guest Services Social Media Associate Manager leads a team to deliver exceptional service across social platforms, online reviews, and Ulta Beauty Community....
Company & Benefits Information At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive...
Compensation starts at range between $27.75 and $28.75 per hour Summary: Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and...
Overnight Front Office Supervisor - Waldorf Astoria Chicago
- Chicago, IL
- 8 days ago
- Chicago, IL
- 8 days ago
service and financial profitability....
Guest Services Supervisor- Sofitel Chicago Magnificent Mile
- Chicago, IL
- 9 days ago
- Chicago, IL
- 9 days ago
Joy in each extraordinary experience Guest Services Supervisor Belong in a place where you can be yourself and love what you do....
Urology Reception Manager (4963) Southern Illinois University - School of Medicine Application First Name Last Name Email address Captcha / Bot check: Copy from here ...to here Click to hear these...
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our...
with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance...
Demographic Data for Illinois
Moving to Illinois? Find some basic demographic data about Illinois below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Illinois
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Illinois offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Ordering
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Interviewing
- Relationship Management
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Events
- Coaching
- Telephone Skills
- Driving
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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