Front Office Manager Jobs in Lombard, IL
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Manager (Swing Shift) - The Hoxton, Chicago
- Chicago, IL (18 miles from Lombard, IL)
- 12 hours ago
- Chicago, IL (18 miles from Lombard, IL)
- 12 hours ago
We are looking for an experienced Guest Service Manager to join our Front Office team!...
- Bolingbrook, IL (12 miles from Lombard, IL)
- 2 days ago
- Bolingbrook, IL (12 miles from Lombard, IL)
- 2 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Guest Service Manager (Swing Shift) - The Hoxton, Chicago
- Chicago, IL (18 miles from Lombard, IL)
- 2 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 2 days ago
We are looking for an experienced Guest Service Manager to join our Front Office team!...
Front Office Supervisor - Waldorf Astoria Chicago
- Chicago, IL (18 miles from Lombard, IL)
- 3 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 3 days ago
service and financial profitability....
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations....
Front Office Supervisor - Pendry Chicago
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
Manager, Guest Services, Kohler Water Spa
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 5 days ago
Manager, Guest Services, Kohler Water Spa Work Mode: Onsite Location: Onsite - Lincoln Park, IL Opportunity Primary responsibilities include day-to-day supervision of the guest services departments...
- Chicago, IL (18 miles from Lombard, IL)
- 10 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 10 days ago
Bachelors degree in business administration, hospitality management, or hotel management preferred....
Front Office Supervisor Overnight
- Chicago, IL (18 miles from Lombard, IL)
- 11 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 11 days ago
Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying...
- Northbrook, IL (19 miles from Lombard, IL)
- 21 days ago
- Northbrook, IL (19 miles from Lombard, IL)
- 21 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
- Chicago, IL (18 miles from Lombard, IL)
- 25 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 25 days ago
Front Office Manager Salary: $65,000 Location: Chicago, IL Our client is seeking a Front Office Manager to lead and enhance their guest services team.This role requires a dynamic individual with extensive...
- Chicago, IL (18 miles from Lombard, IL)
- 25 days ago
- Chicago, IL (18 miles from Lombard, IL)
- 25 days ago
This position will require close cooperation with all hotel departments emphasizing guest service and satisfaction. Supervision of all front office line staff would be a primary focus....
- Chicago, IL (18 miles from Lombard, IL)
- 30+ days ago
- Chicago, IL (18 miles from Lombard, IL)
- 30+ days ago
Conducting Guest Services pre-event staff meeting to inform staff of all pertinent event information....
Demographic Data for Lombard, IL
Moving to Lombard, IL? Find some basic demographic data about Lombard, IL below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Lombard, IL
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Lombard, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Retail
- High School Diploma
- Payroll
- Accounting
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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