Front Office Manager Jobs in Georgia
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor - EVEN Hotel Alpharetta
- InterContinental Hotels Group
- Alpharetta, GA
- 4 hours ago
- Alpharetta, GA
- 4 hours ago
A little taste of your day-to-day: Every day is different at IHG, but you'll mostly be: Leading the way - managing guest experiences, team performance and hotel operations Prioritising workload and...
In PersonOverview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
In PersonFront Office Supervisor- AC/Moxy
- Schulte Companies
- Atlanta, GA
- 15 hours ago
- Atlanta, GA
- 15 hours ago
Schulte Hospitality Group is seeking a dynamic, service-oriented Front Office Supervisor to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to...
In Person- Peachtree Group Hospitality Management
- Kennesaw, GA
- 2 days ago
- Kennesaw, GA
- 2 days ago
The Front Office Supervisor supervises guest services team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction....
In Person- K-VA-T Food Stores Inc
- Fort Oglethorpe, GA
- 2 days ago
- Fort Oglethorpe, GA
- 2 days ago
Essential Job Functions: Promote and maintain efficient and courteous service to customers at all times to ensure that No more than two customers waiting in line policy is always followed....
In PersonThey are also involved in the training of new staff as directed by the Front Office Manager....
In PersonAnticipate guest needs and preferences, collaborating closely with the Guest Relations team to personalize experiences....
In PersonThis role also supports the Front Office Manager and serves as a point of contact for guest services and staff coordination....
In PersonCommunicates to the guest service manager, problem areas and hosts not meeting performance standards. c....
In PersonCity, State: Atlanta, Georgia Title: Front Office Manager Location: Atlanta, Georgia FLSA: Exempt Status: Full Time Reports to: Director of Front Office Supervises: Front Office Department Pay Range...
In PersonThe individual will be well versed in Front Office operations to assist the Agents with guest concerns and overall guest service....
In PersonFront Desk Supervisor - Embassy Suites by Hilton Atlanta Buckhead
- Hilton Worldwide
- Atlanta, GA
- 14 days ago
- Atlanta, GA
- 14 days ago
JobID: 207995 Category: Guest Services, Operations, and Front Office JobSchedule: Full time Posted Date: 2026-06-01T04:00:00+00:00 JobShift: Equal Opportunity Employer: EOE, including disability/vets...
In PersonConcierge and Guest Services Supervisor
- Reynolds Lake Oconee
- Greensboro, GA
- 14 days ago
- Greensboro, GA
- 14 days ago
Duties: Assist the Director with hiring and training all Reynolds Concierge/Guest Services staff....
In PersonPosition Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In Personservice Successful completions of a criminal background check and drug screen Desired Qualifications & Skills Bachelor's Degree in Hospitality, Hotel Management or related field Ability to multi-task...
In PersonDemographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Georgia
Highest Education Level
Front Office Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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