Front Office Manager Jobs in Brookhaven, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Atlanta, GA (9 miles from Brookhaven, GA)
- 15 hours ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 15 hours ago
The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel 3600 Piedmont Road Northeast Atlanta, GA 30305 102 Room Hotel 1 Location Employee Benefits( Medical, dental, vision) + Marriott Discounted...
- Stone Mountain, GA (10 miles from Brookhaven, GA)
- 15 hours ago
- Stone Mountain, GA (10 miles from Brookhaven, GA)
- 15 hours ago
Supervise the Guest Service Agents. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees....
- Atlanta, GA (9 miles from Brookhaven, GA)
- 3 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 3 days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Assistant Guest Service Manager
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
- Marietta, GA (13 miles from Brookhaven, GA)
- 26 days ago
- Marietta, GA (13 miles from Brookhaven, GA)
- 26 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 26 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 26 days ago
Guest Service Manager The Fresh Market Inc - 2.9 Atlanta, GA Job Details Full-time Estimated: $41.5K - $58.9K a year 1 day ago Benefits Store discount Disability insurance Health insurance Dental insurance...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 27 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 27 days ago
Guest Experience Manager Location Massage Heights Atlanta Buckhead Type Full Time Share this posting Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Free food & snacks...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 29 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 29 days ago
Manages the operations of valet parking, guest services, Rollins Pavilion and/or Mason House. Investigates complaints and guest service-related incidents. Schedules van shuttle routes....
- Duluth, GA (12 miles from Brookhaven, GA)
- 30+ days ago
- Duluth, GA (12 miles from Brookhaven, GA)
- 30+ days ago
We are hiring a Front Desk Supervisor! We are looking for associates and Leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
Front Desk Manager - The Candler Hotel, Atlanta
- Atlanta, GA (9 miles from Brookhaven, GA)
- 60+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 60+ days ago
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations....
Demographic Data for Brookhaven, GA
Moving to Brookhaven, GA? Find some basic demographic data about Brookhaven, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Brookhaven, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Brookhaven, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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