Front Office Manager Jobs in Brookhaven, GA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Atlanta, GA (9 miles from Brookhaven, GA)
- moments ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- moments ago
Atlanta Marriott Northwest at Galleria 200 Interstate North Parkway SE Atlanta, GA 30339 Hotel with 400 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB...
Assistant Guest Service Manager
- Dunwoody, GA (7 miles from Brookhaven, GA)
- 2 days ago
- Dunwoody, GA (7 miles from Brookhaven, GA)
- 2 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
FRONT OFFICE MANAGER ATLANTA, GA APPLY SHARE Overview: The Front Office Manager is responsible for the successful operation and administration of all front office departments to include: front desk,...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 5 days ago
**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...
Senior Guest Service Manager - Atlanta, GA
- Atlanta, GA (9 miles from Brookhaven, GA)
- 7 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 7 days ago
Manage staff, optimize workflows, maintain client relationships, and ensure compliance with company policies and safety regulations, serving as the main point of contact for property owners, hotel management...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 10 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 10 days ago
Resident Services Manager II | Windsor Johns Creek and Windsor Sugarloaf - Johns Creek/Suwanee, GA Summary: As the Resident Services Manager II, you will play a pivotal role in overseeing the...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 16 days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 16 days ago
Atlanta Marriott Northeast/Emory Area 2000 Century Boulevard NE Atlanta, GA 30345 Hotel with 294 Rooms Managed By Hospitality Ventures Management Group Full Benefits: Paid time off, insurance, 401...
Complex Front Office Supervisor
- Stone Mountain, GA (10 miles from Brookhaven, GA)
- 25 days ago
- Stone Mountain, GA (10 miles from Brookhaven, GA)
- 25 days ago
Supervise the Guest Service Agents. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other employees....
Front Office Supervisor-Hotel Colee
- Atlanta, GA (9 miles from Brookhaven, GA)
- 30+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 30+ days ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
The Burgess Hotel, Atlanta, A Tribute Portfolio Hotel 3600 Piedmont Road Northeast Atlanta, GA 30305 102 Room Hotel 1 Location Employee Benefits( Medical, dental, vision) + Marriott Discounted...
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 45+ days ago
The Front Office Manager should possess strong communication skills and demonstrate leadership abilities....
- Atlanta, GA (9 miles from Brookhaven, GA)
- 60+ days ago
- Atlanta, GA (9 miles from Brookhaven, GA)
- 60+ days ago
Replies within 24 hours Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Vision insurance...
Demographic Data for Brookhaven, GA
Moving to Brookhaven, GA? Find some basic demographic data about Brookhaven, GA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Brookhaven, GA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Brookhaven, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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