Front Office Manager Jobs in Rancho Cucamonga, CA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 3 days ago
- Brea, CA (22 miles from Rancho Cucamonga, CA)
- 3 days ago
Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling...
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 3 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 3 days ago
Our Hampton Inn & Suites Ontario is currently seeking an experienced, knowledgeable and independent-working Front Office Manager to lead the Front Office Team up to brand standards and Owner expectations...
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 11 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 11 days ago
At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united...
- Azusa, CA (18 miles from Rancho Cucamonga, CA)
- 12 days ago
- Azusa, CA (18 miles from Rancho Cucamonga, CA)
- 12 days ago
Mold Utility - C Shift at Becton Dickinson NA Mold Utility - C Shift at Becton Dickinson NA in Columbus, Nebraska Posted in Other 17 days ago. Job Description: Job Description Summary Job...
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 25 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 25 days ago
Shape the future of guest service in a property reinventing its identity. Work in a collaborative, high-energy environment where your contributions truly matter....
Responsible Gambling Program Manager, Guest Services
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 45+ days ago
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 45+ days ago
Under the direction of the Manager, Training Guest Services, the Responsible Gambling Program Manager is responsible for the coordination of projects for Guest Services and enterprise initiatives....
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 90+ days ago
- Montclair, CA (8 miles from Rancho Cucamonga, CA)
- 90+ days ago
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading! Gold's Gym Socal and its affiliated clubs are growing fast and...
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 90+ days ago
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 90+ days ago
Under the direction of the Senior Hotel Operations Manager, the Hotel Front Desk Manager is responsible for directing and administering Front Desk operations in the Hotel's continuing effort to deliver...
Demographic Data for Rancho Cucamonga, CA
Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Rancho Cucamonga, CA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Rancho Cucamonga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »