Front of House Manager Jobs in Maryland

A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.

Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.

1-15 of 94 Jobs

Restaurant Manager - Chilis Padonia/Timonium. MD

  • Sykesville, MD
  • 4 hours ago
  • Sykesville, MD
  • 4 hours ago

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...

Restaurant Shift Manager

  • Montgomery Village, MD
  • 11 hours ago
  • Montgomery Village, MD
  • 11 hours ago

Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...

Restaurant Manager - Chili's Padonia/Timonium. MD

  • Sykesville, MD
  • 11 hours ago
  • Sykesville, MD
  • 11 hours ago

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...

Restaurant Manager

  • MD
  • 16 hours ago
  • MD
  • 16 hours ago

Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....

PT. Nights and Weekend Customer Experience Manager

  • Annapolis, MD
  • 1 day ago
  • Annapolis, MD
  • 1 day ago

Store - BALT-ANNAPOLIS, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Restaurant Manager

  • Frederick, MD
  • 1 day ago
  • Frederick, MD
  • 1 day ago

As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in coordination with...

Client Services Manager

  • Lutherville Timonium, MD
  • 2 days ago
  • Lutherville Timonium, MD
  • 2 days ago

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Timonium, MD Assistive Care Office. If you are looking for an exciting career opportunity in a growing...

Full Time Assistant Customer Service Manager DLT

  • Bethesda, MD
  • 2 days ago
  • Bethesda, MD
  • 2 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Restaurant Manager

  • Sykesville, MD
  • 2 days ago
  • Sykesville, MD
  • 2 days ago

Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...

Shift Manager

  • Laurel, MD
  • 2 days ago
  • Laurel, MD
  • 2 days ago

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...

Customer Service Manager

  • Germantown, MD
  • 2 days ago
  • Germantown, MD
  • 2 days ago

Job Ref: 171067 Location: Germantown, MD 20874 Location Flexibility: Onsite Category: Retail Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Range $24.10 - $24.10 Hourly Brand...

Customer Service Manager (I-III)

  • Eldersburg, MD
  • 3 days ago
  • Eldersburg, MD
  • 3 days ago

Customer Service Manager (I-III) 3.7 3.7 out of 5 stars Eldersburg, MD Provide quality and efficiency to customers who prefer face to face interaction with the bank. This position will have a...

Airline Customer Service Manager

  • Baltimore, MD
  • 3 days ago
  • Baltimore, MD
  • 3 days ago

Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and...

Customer Experience Manager

  • Salisbury, MD
  • 3 days ago
  • Salisbury, MD
  • 3 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Customer Service Manager

  • Middletown, MD
  • 4 days ago
  • Middletown, MD
  • 4 days ago

805 East Main Street Middletown Maryland, 21769, +... Starting Pay: $19.25 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining...

Demographic Data for Maryland

Moving to Maryland? Find some basic demographic data about Maryland below.


Local
National
6,176,902
140,318

Front of House Manager Online Courses and Training Opportunities

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Title Synonyms

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Salary for Front of House Manager Jobs in Maryland

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Front of House Manager positions.



Highest Education Level

Front of House Managers in Maryland offer the following education background
Bachelor's Degree
34.0%
High School or GED
25.7%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.2%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Front of House Managers in Maryland
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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