Front of House Manager Jobs in Maryland
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Restaurant Manager - Chilis Padonia/Timonium. MD
- Sykesville, MD
- 4 hours ago
- Sykesville, MD
- 4 hours ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're...
Restaurant Manager - Chili's Padonia/Timonium. MD
- Sykesville, MD
- 11 hours ago
- Sykesville, MD
- 11 hours ago
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
Our Restaurant Managers lead and inspire the service and culinary teams to deliver the ultimate steakhouse experience every guest, every time....
Store - BALT-ANNAPOLIS, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
As a member of the restaurant operations management team, you are also responsible for the restaurant's overall operations, including food quality, production, safety, and labor in coordination with...
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Timonium, MD Assistive Care Office. If you are looking for an exciting career opportunity in a growing...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about...
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products,...
Job Ref: 171067 Location: Germantown, MD 20874 Location Flexibility: Onsite Category: Retail Job Type: Full-time Job Status: Non-exempt Pay Basis Hourly Pay Range $24.10 - $24.10 Hourly Brand...
Customer Service Manager (I-III) 3.7 3.7 out of 5 stars Eldersburg, MD Provide quality and efficiency to customers who prefer face to face interaction with the bank. This position will have a...
Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
805 East Main Street Middletown Maryland, 21769, +... Starting Pay: $19.25 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Maryland
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Restaurant Operations
- Zendesk
- Food Cost Management
- Food Quality
- Front of House
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Quality of Service
- Food and Beverage Management
- Motivating
- OpenTable
- Labor Law
- Firing
- Grilling
- Labor Management
- Sales Development
- Food Handling
- Cost Management
- Food Safety
- Sanitation
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Staffing
- Interviewing
- Retail
- Math
- Friendliness
- High School Diploma
- Conflict Resolution
- Driving
- Events
- Budgets
- Interpersonal Skills
- Coaching
- Inventory Management
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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