Front of House Manager Jobs in Maryland
A Front of House Manager in the hospitality industry is responsible for overseeing all operations that involve direct customer service. They manage the reception, reservations, guest services, and coordinate with the back of house to ensure a seamless and positive guest experience. Their tasks may include staff management, training, scheduling, handling customer complaints and feedback, ensuring cleanliness and upkeep of public areas, managing inventory, and overseeing financial transactions. They are also responsible for ensuring the adherence to all hotel policies and procedures.
Key skills for a Front of House Manager include communication, conflict resolution, leadership, and customer service. A thorough understanding of the hospitality industry is also essential. They should also be proficient in various hotel management software. While there are no specific certifications required, a diploma or degree in hotel management or a similar field can be beneficial. Prior job roles that prepare someone for this position could include positions such as Front Desk Agent, Guest Services Representative, or Assistant Front of House Manager. These roles provide valuable experience in customer service, staff management, and hotel operations.
Working knowledge of restaurant operations and management. Ability to communicate in English with hotel guests, suppliers, and employees to their understanding....
McDonald's provides reasonable accommodations as determined on a case-by-case- basis for qualified applicants and candidates with disabilities upon request. If you need assistance accessing or...
Customer Relations Manager - Porsche Bethesda
- North Bethesda, MD
- 1 day ago
- North Bethesda, MD
- 1 day ago
North Bethesda, MD Customer Relations Manager - Porsche Bethesda in North Bethesda, MD at Sonic Automotive Date Posted: 4/28/2025 JOB SNAPSHOT Employee Type: Full-time Location: 11990 Rockville...
Customer Relations Manager - Porsche Bethesda
- North Bethesda, MD
- 1 day ago
- North Bethesda, MD
- 1 day ago
Job Description You're serious about your career, and rest assured you've come to the right place. At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support...
Company Description At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a...
feedback to staff Dining room managers may also be responsible for: Planning dining room set-up, Inspecting staff uniforms, Attending staff meetingsREQUIREMENTS - A minimum of 2 years experience with front-of-house...
Dr. Hank Gakavian, DDS proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Shift Supervisor Opportunity Awaits! Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team! What Does a SHIFT SUPERVISOR do? Operates the...
You will ensure proper food quality and oversee dining room cleanliness, set-up, and maintenance....
The Operations Manager is responsible to provide leadership and management to multiple functional areas within a manufacturing plant. This position will work proactively with plant management and...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Customer Experience Manager - Part Time
- Prince Frederick, MD
- 3 days ago
- Prince Frederick, MD
- 3 days ago
Store - Prince Frederick, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Customer Experience Manager - Full Time
- Prince Frederick, MD
- 4 days ago
- Prince Frederick, MD
- 4 days ago
Store - Prince Frederick, MD Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Front of House Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Front of House Manager Jobs in Maryland
Required or preferred licenses and certifications for Front of House Manager positions.
Highest Education Level
Front of House Managers in Maryland offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front of House Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Front of House
- Food Quality
- Guest Relations
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Motivating
- Quality of Service
- OpenTable
- Labor Law
- Firing
- Grilling
- Food Safety
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Long-Term Disability
- Directing
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Reimbursement
- Customer Satisfaction
- Referrals
- Staffing
- Math
- High School Diploma
- Retail
- Driving
- Friendliness
- Events
- Coaching
- Interpersonal Skills
- Teaching
- Inventory Management
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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