FOH Manager Jobs in Massachusetts

The Front of House (FOH) Manager in the hospitality industry oversees all operations of the front-end services of a hotel, restaurant, or event center. Their responsibilities often include training and managing staff, maintaining high quality service, ensuring customer satisfaction, handling customer complaints, and coordinating with the Back of House (BOH) team. A FOH manager is also responsible for inventory management, maintaining health and safety standards, and ensuring financial targets are met. Their role is crucial in creating a welcoming and efficient environment for guests.

To excel as a FOH manager, an individual must possess strong leadership and communication skills, have excellent organizational abilities, and be customer-oriented. They should also have a solid understanding of the hospitality industry and be able to use various software used in the industry. A certification in hospitality management can be beneficial but is not always required. Prior experience in the hospitality industry is usually necessary, with roles such as a front desk agent, restaurant supervisor, or assistant manager often being stepping stones towards becoming a FOH Manager.

1-15 of 128 Jobs

General Manager / Chef

  • Newton Upper Falls, MA
  • 12 days ago
  • Newton Upper Falls, MA
  • 12 days ago

BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...

Smyth Companies

CUSTOMER SERVICE MANAGER

Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...

Customer Experience Manager

  • North Weymouth, MA
  • 19 hours ago
  • North Weymouth, MA
  • 19 hours ago

Store - BOS-WEYMOUTH, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Restaurant Manager

  • Tewksbury, MA
  • 1 day ago
  • Tewksbury, MA
  • 1 day ago

WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...

Customer Experience Manager

  • North Andover, MA
  • 2 days ago
  • North Andover, MA
  • 2 days ago

Were Watts. Together, were reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to...

PT Customer Experience Manager

  • Seekonk, MA
  • 3 days ago
  • Seekonk, MA
  • 3 days ago

PT Customer Experience Manager Michaels Stores - 3.4 Seekonk, MA Job Details Part-time Estimated: $32.7K - $42.6K a year 18 hours ago Benefits Health insurance Dental insurance Tuition...

Front Office Coordinator - Therapy Services PRN

  • Webster, MA
  • 3 days ago
  • Webster, MA
  • 3 days ago

Job Summary: The Therapy Services Front Desk Coordinator is responsible for scheduling physical, occupational and speech therapy services for current and new patients. The Front Desk Coordinator...

Front of House Manager - Boston Pizza Shawnessy

  • Boston, MA
  • 4 days ago
  • Boston, MA
  • 4 days ago

Ready to Take the Next Step in Your Restaurant Management Career?...

Assistant Customer Service Manager - Front End

  • Spencer, MA
  • 4 days ago
  • Spencer, MA
  • 4 days ago

Salary: $15.00- $24.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...

Temporary Customer Service Manager

  • Weston, MA
  • 4 days ago
  • Weston, MA
  • 4 days ago

Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer...

Mystique - Restaurant Manager

  • Everett, MA
  • 4 days ago
  • Everett, MA
  • 4 days ago

As a Restaurant Manager, a typical day might include the following: Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning...

Customer Service Manager

  • Hyde Park, MA
  • 5 days ago
  • Hyde Park, MA
  • 5 days ago

PURPOSE OF POSITION: The Customer Service Manager is responsible for the direct supervision of the checkout and service desk operations including providing customer service and assuring that...

Assistant Customer Service Manager

  • Cohasset, MA
  • 5 days ago
  • Cohasset, MA
  • 5 days ago

A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...

Client Services Manager

  • Boston, MA
  • 5 days ago
  • Boston, MA
  • 5 days ago

Job Description: Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since...

Customer Service Manager / Print Manufacturing

  • Wilmington, MA
  • 6 days ago
  • Wilmington, MA
  • 6 days ago

Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

FOH Manager Online Courses and Training Opportunities

iHireHospitality curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Introduction to DevSecOps for Managers
Get an overview of the history, terminology, processes, and tools used to adopt Continuous Delivery and DevSecOps within any organization. "Introduction to DevSecOps for Managers" is being offered...
Product Manager Nanodegree Program
Develop essential product management skills to launch successful products in today's competitive market. This comprehensive program covers the entire product lifecycle, from ideation to launch and...
Influencing and Communication Skills for Managers
As a manager, its vital to understand both the importance of communication at work, as well as the drawbacks of miscommunication. This influencing and communication training course will equip...

Title Synonyms

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Salary for FOH Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireHospitality research efforts.

Licensing / Certification

Required or preferred licenses and certifications for FOH Manager positions.



Highest Education Level

FOH Managers in Massachusetts offer the following education background
Bachelor's Degree
34.0%
High School or GED
25.7%
Associate's Degree
17.2%
Vocational Degree or Certification
11.2%
Master's Degree
7.1%
Some College
3.2%
Some High School
0.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by FOH Managers in Massachusetts
2-4 years
29.5%
1-2 years
29.4%
None
18.4%
Less than 1 year
17.8%
4-6 years
4.9%



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