FOH Manager Jobs in Massachusetts
The Front of House (FOH) Manager in the hospitality industry oversees all operations of the front-end services of a hotel, restaurant, or event center. Their responsibilities often include training and managing staff, maintaining high quality service, ensuring customer satisfaction, handling customer complaints, and coordinating with the Back of House (BOH) team. A FOH manager is also responsible for inventory management, maintaining health and safety standards, and ensuring financial targets are met. Their role is crucial in creating a welcoming and efficient environment for guests.
To excel as a FOH manager, an individual must possess strong leadership and communication skills, have excellent organizational abilities, and be customer-oriented. They should also have a solid understanding of the hospitality industry and be able to use various software used in the industry. A certification in hospitality management can be beneficial but is not always required. Prior experience in the hospitality industry is usually necessary, with roles such as a front desk agent, restaurant supervisor, or assistant manager often being stepping stones towards becoming a FOH Manager.
BrickFire Pizza is a chef inspired quality fast casual restaurant specializing in pizza, pasta with homemade sauces, and a wide variety of salads and sandwiches with homemade dressings. We are...
- Smyth Companies
- Wilmington, MA
- 12 days ago
- Smyth Companies
- Wilmington, MA
- 12 days ago
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
Store - BOS-WEYMOUTH, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
WHAT YOULL NEED 2+ years of successful restaurant management experience Ability and willingness to work 50 hours a week (five 10-hour shifts) Ability and willingness to work holidays and weekends as...
Were Watts. Together, were reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to...
PT Customer Experience Manager Michaels Stores - 3.4 Seekonk, MA Job Details Part-time Estimated: $32.7K - $42.6K a year 18 hours ago Benefits Health insurance Dental insurance Tuition...
Job Summary: The Therapy Services Front Desk Coordinator is responsible for scheduling physical, occupational and speech therapy services for current and new patients. The Front Desk Coordinator...
Ready to Take the Next Step in Your Restaurant Management Career?...
Salary: $15.00- $24.50 SUMMARY Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of...
Overview The Customer Service Manager oversees the daily front end operations of the store and ensures customer satisfaction by providing skill development and on-the-job training for all customer...
As a Restaurant Manager, a typical day might include the following: Managing operations during scheduled shifts that include daily decision making, staff support, guest interaction, scheduling, planning...
PURPOSE OF POSITION: The Customer Service Manager is responsible for the direct supervision of the checkout and service desk operations including providing customer service and assuring that...
A Day in the Life: Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this...
Job Description: Welcome to Vaco - an uncommon company with an empowered culture. At Vaco, we welcome talented innovators seeking a collaborative environment where creative freedom rings. Since...
Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
FOH Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for FOH Manager Jobs in Massachusetts
Required or preferred licenses and certifications for FOH Manager positions.
Highest Education Level
FOH Managers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a FOH Manager position
- Casual Dining
- Zendesk
- Restaurant Operations
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Labor Cost Management
- Back of House
- Restaurant Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Motivating
- OpenTable
- Labor Law
- Firing
- Sales Development
- Food Handling
- Food Safety
- Sanitation
- Cost Management
- Food Preparation
- Directing
- Long-Term Disability
- Complaint Resolution
- Retail Management
- Performance Management
- Energetic
- Cash Handling
- Customer Satisfaction
- Reimbursement
- Staffing
- Math
- Retail
- High School Diploma
- Friendliness
- Driving
- Events
- Employee Development
- Interpersonal Skills
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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