Service Manager Jobs in North Springfield, VA
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Falls Church, VA (5 miles from North Springfield, VA)
- moments ago
- Falls Church, VA (5 miles from North Springfield, VA)
- moments ago
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace...
- Alexandria, VA (8 miles from North Springfield, VA)
- 5 days ago
- Alexandria, VA (8 miles from North Springfield, VA)
- 5 days ago
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace...
- Centreville, VA (14 miles from North Springfield, VA)
- 8 days ago
- Centreville, VA (14 miles from North Springfield, VA)
- 8 days ago
This amazing opportunity is located in Frederick County, MD. They will offer coverage for expenses if needing to move closer. We are seeking a Hospitality General Manager for our high-touch,...
Senior Convention Services Manager
- Washington, DC (11 miles from North Springfield, VA)
- 30+ days ago
- Washington, DC (11 miles from North Springfield, VA)
- 30+ days ago
Responsible for assigning client groups and meeting planners to Convention Services Managers within the department....
- Waldorf, MD (22 miles from North Springfield, VA)
- 30+ days ago
- Waldorf, MD (22 miles from North Springfield, VA)
- 30+ days ago
Restaurant Service Manager Compensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
- Waldorf, MD (17 miles from North Springfield, VA)
- 30+ days ago
- Waldorf, MD (17 miles from North Springfield, VA)
- 30+ days ago
Restaurant Service ManagerCompensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
- Aspen Hill, MD (21 miles from North Springfield, VA)
- 30+ days ago
- Aspen Hill, MD (21 miles from North Springfield, VA)
- 30+ days ago
Completes and utilizes production sheets to control food quality and portions. Ensures adherence to modified diets, correct portioning of foods, and proper serving methods....
Demographic Data for North Springfield, VA
Moving to North Springfield, VA? Find some basic demographic data about North Springfield, VA below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in North Springfield, VA
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in North Springfield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Menu Planning
- Hotel Sales
- Scratch Cooking
- Menu Development
- Aloha POS
- Hospitality Management
- Firing
- Delphi
- Catering
- Culinary Arts
- Food Service Management
- Meeting Planning
- Food Safety
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Directing
- Profit & Loss Management
- Performance Management
- Inventory Control
- Financial Management
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Interviewing
- Operations Management
- Implementation
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Presentation
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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