Service Manager Jobs in Texas
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Certified Food Service Manager or Associate Degree in Nutrition or Food Service or related field. 5 to 8 Years Supervisory experience in institutional or healthcare setting....
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace...
Convention Service Manager - Hilton Fort Worth
- Fort Worth, TX
- 30+ days ago
- Fort Worth, TX
- 30+ days ago
Responsibilities: To negotiate with the guest and other patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and...
Convention Services Manager Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 8,780 current hospitality jobs what where Convention Services...
Dining Room Coordinator, Full Time Full Time Management Maple Brook Terrace, Greenville, SC, US 2 days ago Requisition ID: 1647 JOB DESCRIPTION Job Title: Dining Room Coordinator Supervisor:...
When you work at Broadway Cityview, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Texas
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Guest Relations
- Hotel Operations
- Banquet Catering
- Hotel Sales
- Food and Beverage Management
- Menu Planning
- Scratch Cooking
- Menu Development
- Delphi
- Aloha POS
- Hospitality Management
- Catering
- Labor Management
- Food Service Management
- Meeting Planning
- Culinary Arts
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Nutrition
- Complaint Resolution
- Cooking
- Financial Management
- Customer Satisfaction
- Referrals
- Staffing
- Interviewing
- Purchasing
- Operations Management
- Accounting
- High School Diploma
- Payroll
- Driving
- Presentation
- Coaching
- Events
- Budgets
- Regulations
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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