Service Manager Jobs in Texas
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
Dining Room Coordinator, Full Time Full Time Management Maple Brook Terrace, Greenville, SC, US 2 days ago Requisition ID: 1647 JOB DESCRIPTION Job Title: Dining Room Coordinator Supervisor:...
Responsibilities: To negotiate with the guest and other patrons for banquets, meetings and other functions, all arrangements, suggesting menus, bar set up, room arrangements as per policy and...
When you work at Broadway Cityview, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's...
Overview Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can...
As Room Service Manager we expect from you: To have a 5 years of experience as a Room Service Manager in a 5-star hotel or Palace....
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a...
Maintaining superior cleanliness and safety standards, along with the ability to manage and motivate staff members and maintaining a positive physical and social environment for our residents....
Overview The new Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, its the new social hub for great food, fun and nightlife. This 16-story hotel features...
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Concierge Manager Toggle search Toggle navigation Espanol Francais Employer Login Browse Jobs Post a Job Log In or Join Search 7,664 current hospitality jobs what where Concierge Manager Horseshoe...
Position Summary The Lead-Membership Concierge delivers a best in class experience for all club members and guests, through leadership of the Membership Concierge Team. You will build and actively...
Residential Concierge Manager - Waters Condos
- Horseshoe Bay, TX
- 30+ days ago
- Horseshoe Bay, TX
- 30+ days ago
Horseshoe Bay Resort's Condo Rental Program is looking to add a team member! The Residential Concierge will cater to our premium Waters Lakeside condominium guests and create an exceptionally...
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Texas
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Employee Recognition
- Wellness Programs
- Room Service
- Food Cost Management
- Front of House
- Food Quality
- Banquet Catering
- Guest Relations
- Food and Beverage Management
- Hotel Sales
- Catering Sales
- Scratch Cooking
- Hotel Management
- Menu Planning
- Menu Development
- Delphi
- Hospitality Management
- Aloha POS
- Food Service Management
- Catering
- Meeting Planning
- Recipe Development
- Culinary Arts
- Sanitation
- Food Handling
- Cost Management
- Food Preparation
- Hazard Analysis & Critical Control Point
- Nutrition
- Directing
- Profit & Loss Management
- Complaint Resolution
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Operations Management
- Accounting
- High School Diploma
- Decision Making
- Driving
- Friendliness
- Presentation
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- Regulations
- Sales
- Policy Development
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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