Service Manager Jobs in Maiden, NC
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Davidson, NC (18 miles from Maiden, NC)
- 5 days ago
- Davidson, NC (18 miles from Maiden, NC)
- 5 days ago
Davidson College Dining is looking for an experienced supervisor to join our Davis Cafe team. The Dining Services Supervisor is responsible and accountable for supervision of associates in a fast...
Dining Services Supervisor Davidson College
- Davidson, NC (18 miles from Maiden, NC)
- 5 days ago
- Davidson, NC (18 miles from Maiden, NC)
- 5 days ago
Davidson College Dining is looking for an experienced supervisor to join our Davis Cafe team. The Dining Services Supervisor is responsible and accountable for supervision of associates in a fast...
Dining Services Supervisor - Chick Fil A Davidson College
- Davidson, NC (18 miles from Maiden, NC)
- 9 days ago
- Davidson, NC (18 miles from Maiden, NC)
- 9 days ago
Davidson Dining Services is looking for an experienced supervisor to join our Chic Fil A team. The Dining Services Supervisor is responsible and accountable for supervision of associates in a fast...
Dining Services Supervisor - Chick Fil A
- Davidson, NC (18 miles from Maiden, NC)
- 9 days ago
- Davidson, NC (18 miles from Maiden, NC)
- 9 days ago
Dining Services Supervisor - Chick Fil A Davidson, NC, United States JOB DESCRIPTION Davidson Dining Services is looking for an experienced supervisor to join our Chic Fil A team. The Dining...
Demographic Data for Maiden, NC
Moving to Maiden, NC? Find some basic demographic data about Maiden, NC below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Maiden, NC
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Maiden, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Infection Control
- Wellness
- Genetics
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Hotel Operations
- Banquet Catering
- Hotel Sales
- Catering Sales
- Menu Planning
- Food and Beverage Management
- Motivating
- Scratch Cooking
- Menu Development
- Aloha POS
- Delphi
- Catering
- Labor Management
- Food Service Management
- Food Handling
- Food Safety
- Multi-Unit Management
- Sanitation
- Cost Management
- Hazard Analysis & Critical Control Point
- Food Preparation
- Directing
- Nutrition
- Cooking
- Customer Satisfaction
- Staffing
- Interviewing
- Purchasing
- Operations Management
- Customer Relations
- Accounting
- High School Diploma
- Payroll
- Driving
- Presentation
- Events
- Coaching
- Reporting
- Budgets
- Inventory Management
- Regulations
- Policy Development
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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