Service Manager Jobs in Florida
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your...
Restaurant Service Manager Compensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
Restaurant Service ManagerCompensation Range: 50,000.00 - 59,500.00 The Restaurant Service Manager is responsible for ensuring seamless day-to-day operations throughout their shifts, with an unwavering...
What you will need to qualify for this position: Minimum of 2 years' experience in a food service management role Degree in Restaurant Management or Hospitality preferred Excellent communication skills...
ESSENTIAL JOB FUNCTIONS: Comply with all applicable rules, policies, standards and guidelines related to employment withWestminster and it's communities. Assume the responsibilities of the...
We are searching for a Dining Services Coordinator to join our culinary team! The Dining Services Coordinator is responsible for assisting the Associate Director of Dining Services with the...
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be...
Job Summary Conference Services Manager orchestrates all aspects of conferences, conventions, and special events, ensuring they meet client expectations and venue standards....
Convention Service Manager: Jacksonville Crowne Plaza Airport
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
To coordinate, manage, and prepare all event documentation and coordinate with Sales, property departments and client to ensure consistent, high level of service throughout all phases of property...
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout...
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Florida
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Banquet Catering
- Catering Sales
- Food and Beverage Management
- Menu Planning
- Scratch Cooking
- Menu Development
- Aloha POS
- Firing
- Hospitality Management
- Delphi
- Catering
- Culinary Arts
- Food Service Management
- Meeting Planning
- Food Handling
- Cost Management
- Food Safety
- Sanitation
- Hazard Analysis & Critical Control Point
- Food Preparation
- Nutrition
- Profit & Loss Management
- Performance Management
- Inventory Control
- Financial Management
- Forecasting
- Reimbursement
- Referrals
- Staffing
- Purchasing
- Interviewing
- Operations Management
- Implementation
- High School Diploma
- Events
- Coaching
- Accounting
- Employee Development
- Driving
- Presentation
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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