Service Manager Jobs in Alhambra, CA
A Service Manager in the hospitality industry is responsible for overseeing all aspects of customer service, ensuring that the organization provides the highest levels of hospitality and service to its customers. They coordinate all activities pertaining to guest services, including reservation, reception, room service, and customer complaints. Their key role involves designing and implementing procedures, training staff, addressing customer queries, and ensuring customer satisfaction. They also monitor day-to-day operations and report on the effectiveness of strategies and initiatives.
Important skills for a Service Manager include excellent communication and interpersonal skills, leadership, problem-solving abilities, multitasking, and a keen eye for detail. They should also have a deep understanding of customer service techniques and principles and a customer-oriented mindset. A solid understanding of management principles, familiarity with industry's latest trends, and knowledge of quality assurance principles are crucial. There are no specific certifications required for this role, but a Bachelor's degree in Hospitality Management or a related field is usually preferred. Prior experience in a managerial or supervisory role in the hospitality industry is often required. They may have held roles such as Front Desk Supervisor, Guest Service Manager, or Assistant Hotel Manager before stepping into a Service Manager role.
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
The Convention Services Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotels revenue, meeting planner satisfaction scores, and...
Convention Services Manager - Sales
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
Manager is responsible to coordinate arrangements for group meetings and conventions....
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
- Santa Monica, CA (21 miles from Alhambra, CA)
- 6 hours ago
The Georgian Hotel 1415 Ocean Avenue Santa Monica, CA 90401 Hotel with 84 Rooms Managed By Evolution Hospitality Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Full-Time The...
- Los Angeles, CA (10 miles from Alhambra, CA)
- 2 days ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 2 days ago
Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace...
- Beverly Hills, CA (15 miles from Alhambra, CA)
- 12 days ago
- Beverly Hills, CA (15 miles from Alhambra, CA)
- 12 days ago
Work for an award-winning luxury hotel group Learn and grow within a diverse multi-outlet property Exceptional benefits package Key Accountabilities Assists management with motivating, developing, coaching...
Convention Services Manager - Temporary
- Redondo Beach, CA (23 miles from Alhambra, CA)
- 16 days ago
- Redondo Beach, CA (23 miles from Alhambra, CA)
- 16 days ago
Responsible for assigning client groups and meeting planners to Convention Services Managers within the department....
Complex Convention Service Manager
- Santa Monica, CA (21 miles from Alhambra, CA)
- 22 days ago
- Santa Monica, CA (21 miles from Alhambra, CA)
- 22 days ago
Develop a full working knowledge of the Viceroy and Hyatt Centric operations of the hotel, including Food and Beverage, Guest Services and Reservations....
Demographic Data for Alhambra, CA
Moving to Alhambra, CA? Find some basic demographic data about Alhambra, CA below.
Service Manager Online Courses and Training Opportunities
Salary for Service Manager Jobs in Alhambra, CA
Required or preferred licenses and certifications for Service Manager positions.
Highest Education Level
Service Managers in Alhambra, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Service Manager position
- Wellness
- Portion Control
- Wellness Programs
- Food Cost Management
- Food Quality
- Front of House
- Banquet Catering
- Hotel Operations
- Catering Sales
- Menu Planning
- Food and Beverage Management
- Hotel Management
- Scratch Cooking
- Menu Development
- Aloha POS
- Hospitality Management
- Delphi
- Labor Management
- Catering
- Food Service Management
- Meeting Planning
- Food Handling
- Cost Management
- Sanitation
- Hazard Analysis & Critical Control Point
- Directing
- Nutrition
- Profit & Loss Management
- Referrals
- Customer Satisfaction
- Reimbursement
- Interviewing
- Purchasing
- Operations Management
- Implementation
- Payroll
- High School Diploma
- Accounting
- Driving
- Microsoft Outlook
- Presentation
- Events
- Coaching
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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