Front Office Manager Jobs in Milwaukee, WI
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In PersonPositive, customer-oriented attitude with a polished demeanor Detail-oriented, organized, and committed to delivering outstanding guest service High school diploma or GED required; some college or advanced...
In Person- White Lodging Services Corporation
- Milwaukee, WI
- 30+ days ago
- Milwaukee, WI
- 30+ days ago
Description Summary: Our Front Desk Team is responsible for setting the stage for our guest's experience, the first impression! Duties include greeting and directing guests, managing check-ins and...
In Person- Courtyard By Marriott
- Brookfield, WI (9 miles from Milwaukee, WI)
- 30+ days ago
- Brookfield, WI (9 miles from Milwaukee, WI)
- 30+ days ago
You have at least 2 years of experience as a Front Office Manager in a Hotel, excellent interpersonal, leadership and communication skills, you are excellent at resolving challenges and dedicated to...
In Person- The Marcus Corporation
- Milwaukee, WI
- 90+ days ago
- Milwaukee, WI
- 90+ days ago
Description - External Do you strive to set yourself apart by your gracious service and impeccable style? Are you a motivated leader ready to support the success of a luxury spa and salon team? If...
In PersonDemographic Data for Milwaukee, WI
Moving to Milwaukee, WI? Find some basic demographic data about Milwaukee, WI below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Milwaukee, WI
Highest Education Level
Front Office Managers in Milwaukee, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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