Front Office Manager Jobs in Virginia Beach, VA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Guest Service Supervisor - Seasonal Flex
- Global Partners
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 2 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 2 days ago
Guest Service Supervisor - Seasonal Flex Global Partners - 2.5 Norfolk, VA Job Details Part-time $15.27 - $18.48 an hour 1 day ago Benefits Health insurance Dental insurance Tuition reimbursement 401...
In Person TemporaryGuest Service Supervisor - Seasonal Flex
- Global Montello Group Corp
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In Person Temporary- Atrium Hospitality
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 28 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 28 days ago
Hotel : Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation Range : $18.63 - $19.56 Compensation is determined based on a variety of factors, including experience,...
In PersonAccommodations - Front Desk Supervisor
- Blue Water Development Corporation
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 30+ days ago
- Cape Charles, VA (24 miles from Virginia Beach, VA)
- 30+ days ago
This includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge, and all other components of guest service....
In Person- Restaurant Depot LLC
- Virginia Beach, VA
- 45+ days ago
- Virginia Beach, VA
- 45+ days ago
Position Title: Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Position Summary: Ensures that product is properly loaded, rung up and processed out the...
In Person- Global Partners
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 45+ days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 45+ days ago
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management....
In PersonFront Desk Manager - Crowne Plaza Virginia Beach, VA
- National Hospitality Services
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
Crowne Plaza Virginia Beach, CA is seeking a Front Office Manager who brings both operational excellence and genuine hospitality to every shift....
In Person- Crestline Hotels & Resorts, LLC
- Virginia Beach, VA
- 60+ days ago
- Virginia Beach, VA
- 60+ days ago
Overview: The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible....
In PersonDemographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Virginia Beach, VA
Highest Education Level
Front Office Managers in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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