Front Office Manager Jobs in Dumfries, VA
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Falls Church, VA (22 miles from Dumfries, VA)
- 9 days ago
- Falls Church, VA (22 miles from Dumfries, VA)
- 9 days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
- Arlington, VA (24 miles from Dumfries, VA)
- 11 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 11 days ago
Consistently train new hires on guest service and operational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement....
- Vienna, VA (22 miles from Dumfries, VA)
- 15 days ago
- Vienna, VA (22 miles from Dumfries, VA)
- 15 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front Desk Supervisor - Homewood Suites by Hilton Arlington ($21.50/hr)
- Arlington, VA (24 miles from Dumfries, VA)
- 27 days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 27 days ago
This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality....
- Arlington, VA (24 miles from Dumfries, VA)
- 30+ days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 30+ days ago
of operating supplies, and proactive monitoring of guest service scores and comments....
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
Assistant Front Office Manager - Hotel Indigo Old Town Alexandria
- Alexandria, VA (21 miles from Dumfries, VA)
- 45+ days ago
- Alexandria, VA (21 miles from Dumfries, VA)
- 45+ days ago
What We need from you: Bachelor's degree / higher education qualification / equivalent in Hotel Management/ Business Administration 3 years of Front Office/Guest Service experience including management...
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
- Arlington, VA (24 miles from Dumfries, VA)
- 60+ days ago
This position is responsible for ensuring outstanding guest service and effective operations of the front desk. Uses leadership skills to drive revenue, maximize profit and ensure quality....
Demographic Data for Dumfries, VA
Moving to Dumfries, VA? Find some basic demographic data about Dumfries, VA below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Dumfries, VA
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Dumfries, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Relationship Management
- Staffing
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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