Front Office Manager Jobs in Salt Lake, UT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 14 hours ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 14 hours ago
service....
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 days ago
**Responsibilities :** + Supervise daily operation of Guest Services team + Lead team of Guest Services Hosts/Hostesses; follow-up on daily assignments + Handle any guest service issues and follow through...
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 7 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 7 days ago
Manager on Duty (MOD) in absence of Front Office Manager Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures....
- Deer Valley, UT (21 miles from Salt Lake, UT)
- 9 days ago
- Deer Valley, UT (21 miles from Salt Lake, UT)
- 9 days ago
Guest relations training. Property management system experience preferably Opera and/or ResortSuite. Current CPR and first aid certification....
Title: Assistant Guest Services Manager - Club Wyndham Park City Resort
- Park City, UT (21 miles from Salt Lake, UT)
- 9 days ago
- Park City, UT (21 miles from Salt Lake, UT)
- 9 days ago
How You'll Shine: The Assistant Guest Services Manager serves as a supporting role to the Guest Services Manager....
Assistant Guest Services Manager - Club Wyndham Park City Resort
- Park City, UT (21 miles from Salt Lake, UT)
- 11 days ago
- Park City, UT (21 miles from Salt Lake, UT)
- 11 days ago
How Youll Shine: The Assistant Guest Services Manager serves as a supporting role to the Guest Services Manager....
Title: Assistant Guest Experience Manager (Asst GEM) Description: The Assistant Guest Experience Manager (Asst GEM) plays a crucial role in ensuring a positive visitor experience at the Museum of...
The Lodges Guest Services Supervisor - Year Round
- Park City, UT (21 miles from Salt Lake, UT)
- 17 days ago
- Park City, UT (21 miles from Salt Lake, UT)
- 17 days ago
Services S upervisor's main objective is to support the front office manager and ensure guest, owner, and employee satisfaction at the front desk of T he Lodges....
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 18 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 18 days ago
Ensure the stores implementation and execution of Front-end Customer Service, best practices and operational initiatives. Partner with District Frontend Specialists, Shrink and Loss Prevention...
Empire Pass Guest Services Manager - Year Round
- Park City, UT (21 miles from Salt Lake, UT)
- 25 days ago
- Park City, UT (21 miles from Salt Lake, UT)
- 25 days ago
services staff Implement controls/checklists, as appropriate Conduct daily stand-up meetings and participate in weekly department manager staff meetings In conjunction with the Empire Pass General...
- Park City, UT (21 miles from Salt Lake, UT)
- 30+ days ago
- Park City, UT (21 miles from Salt Lake, UT)
- 30+ days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
- Deer Valley, UT (21 miles from Salt Lake, UT)
- 30+ days ago
- Deer Valley, UT (21 miles from Salt Lake, UT)
- 30+ days ago
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
Demographic Data for Salt Lake, UT
Moving to Salt Lake, UT? Find some basic demographic data about Salt Lake, UT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Salt Lake, UT
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Salt Lake, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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