Front Office Manager Jobs in Utah
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Company Description Nestled snugly in the heart of Deer Valley in Utah's Wasatch Mountains, the Goldener Hirsch Inn and Residences is just steps from the Silver Lake Express lift and ski access....
Support recruitment, onboarding, and ongoing training of new and existing staff in partnership with the Guest Services Manager....
Your Growth Path Assistant Front Office Manager - Front Office Manager - Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform...
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
Qualifications Prefer 2-4 years of hotel management experience, preferably in rooms and customer service experience in upscale hotel environment....
Job Summary: The Front Office Manager at Black Desert Resort is responsible for overseeing the daily operations of the front desk, bell, concierge, and resort shuttle services....
Front Office Supervisor SUMMARY The Front Office Supervisor is responsible for assisting the Director of Front Office in managing the day-to-day operations for guest reception, guest services, reservations...
You will also help integrate the guest service functions of the Salt Lake Bees under the Megaplex/MSE Guest service team....
Stag Lodge Guest Services Supervisor - Year Round
- Park City, UT
- 17 days ago
- Park City, UT
- 17 days ago
Services S upervisor's main objective is to support the front office manager and ensure guest, owner, and employee satisfaction at the front desk of Stag Lodge....
Job Title: FRONT OFFICE MANAGER Reports To: Director of Lodging Rate of Pay: $65k to $70k annually Shift: Flexible Schedule, must be available to work weekends, evenings, holidays, & special events...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Utah
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »