Front Office Manager Jobs in Murray, UT
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Westgate Resorts
- Park City, UT (20 miles from Murray, UT)
- 21 days ago
- Park City, UT (20 miles from Murray, UT)
- 21 days ago
What You'll Do: Oversee daily guest services operations including bell, shuttle, valet, and front drive areas. Coordinate dispatching from the Guest Services Desk for efficient guest support....
In PersonFront Desk Supervisor (Experience preferred)
- Salt Lake City Marriott University Park
- Salt Lake City, UT (8 miles from Murray, UT)
- 24 days ago
- Salt Lake City, UT (8 miles from Murray, UT)
- 24 days ago
Set the standard for guest relations at the Front Desk. Ensure logging and delivery of all message's packages and mail in a timely and professional manner....
In PersonFront Desk Supervisor - Cliff Lodge - Snowbird
- Powdr
- Snowbird, UT (7 miles from Murray, UT)
- 30+ days ago
- Snowbird, UT (7 miles from Murray, UT)
- 30+ days ago
Location: Salt Lake City, Utah Snowbird is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally...
In Person- Placemakr
- Salt Lake City, UT (6 miles from Murray, UT)
- 60+ days ago
- Salt Lake City, UT (6 miles from Murray, UT)
- 60+ days ago
Consistently train new hires on guest service and operational standards and share best practices with new hires and tenured colleagues to foster a culture of continuous improvement....
In Person- Hyatt Corporation
- Salt Lake City, UT (8 miles from Murray, UT)
- 60+ days ago
- Salt Lake City, UT (8 miles from Murray, UT)
- 60+ days ago
This role leads otherFront Office and Guest Services colleagues by coaching, giving direction and may include training, scheduling, payroll and interviewing, and resolving guest complaints....
In PersonDemographic Data for Murray, UT
Moving to Murray, UT? Find some basic demographic data about Murray, UT below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Murray, UT
Highest Education Level
Front Office Managers in Murray, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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