Front Office Manager Jobs in West Columbia, SC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Assistant Guest Service Mgr FT
- Lexington, SC (10 miles from West Columbia, SC)
- 1 day ago
- Lexington, SC (10 miles from West Columbia, SC)
- 1 day ago
Overview To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager....
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 2 days ago
Moxy Columbia Downtown 1200 Main Street Columbia, SC 29201 Hotel with 128 Rooms Managed By Hospitality Ventures Management Group Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
- Columbia, SC (2 miles from West Columbia, SC)
- 5 days ago
- Columbia, SC (2 miles from West Columbia, SC)
- 5 days ago
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
- Lexington, SC (10 miles from West Columbia, SC)
- 14 days ago
- Lexington, SC (10 miles from West Columbia, SC)
- 14 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Demographic Data for West Columbia, SC
Moving to West Columbia, SC? Find some basic demographic data about West Columbia, SC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in West Columbia, SC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in West Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Food and Beverage Management
- Guest Service
- Quality of Service
- Hotel Management
- Hospitality Management
- Labor Management
- Food Safety
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Staffing
- Relationship Management
- Interviewing
- Listening
- Retail
- Payroll
- Friendliness
- Auditing
- High School Diploma
- Events
- Coaching
- Employee Development
- Accounting
- Driving
- Telephone Skills
- Education Experience
- Inventory Management
- Budgets
- Policy Development
- English
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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