Front Office Manager Jobs in Myrtle Beach, SC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
e PM Front Office Manager at the Ellie/doubletree resort
- Myrtle Beach, SC
- 3 days ago
- Myrtle Beach, SC
- 3 days ago
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture....
The Kingston Resorts is a 145-acre oceanfront resort on the north-end of Myrtle Beach. Less than 2 miles from Tanger Outlets and a short 20-minute trip to Broadway at the Beach. This resort is...
Assistant Guest Service Mgr FT
- Little River, SC (11 miles from Myrtle Beach, SC)
- 6 days ago
- Little River, SC (11 miles from Myrtle Beach, SC)
- 6 days ago
Overview To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager....
Guest Services Supervisors play a key role in overseeing the Guest Services department and ensuring exceptional customer service is delivered to our guests....
Guest Services Supervisors play a key role in overseeing the Guest Services department, supporting department heads, and ensuring exceptional customer service is delivered to our guests....
Job Description: (not limited to) Acts as Manager on duty, and supports Guest Service Manager during evening hours Promptly resolves any guest complaints or issues Coordinate activities with other hotel...
Evening Guest Services Supervisor - Polynesian Hotel
- Myrtle Beach, SC
- 60+ days ago
- Myrtle Beach, SC
- 60+ days ago
Job Responsibilities : Welcome and acknowledge all guests according tocompany standards; anticipate and address guest service needs Follow allcompany safety and security policies and procedures; report...
Prepare daily reports and communicate with hotel management. Maintain a clean and organized front desk area....
Demographic Data for Myrtle Beach, SC
Moving to Myrtle Beach, SC? Find some basic demographic data about Myrtle Beach, SC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Myrtle Beach, SC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Myrtle Beach, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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