Front Office Manager Jobs in Milford, OH
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Assistant General Manager-Guest Services
- Sharonville, OH (11 miles from Milford, OH)
- 6 days ago
- Sharonville, OH (11 miles from Milford, OH)
- 6 days ago
As part of Drury Hotels Operations Leadership team, you will: Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service Train, develop, and...
- Cincinnati, OH (12 miles from Milford, OH)
- 22 days ago
- Cincinnati, OH (12 miles from Milford, OH)
- 22 days ago
**Volunteer Team Leadership**:- Manage the onboarding, training, and development of volunteer Guest Services.- Conduct daily meetings to ensure effective service provision.- Oversee volunteer scheduling...
- Cincinnati, OH (12 miles from Milford, OH)
- 22 days ago
- Cincinnati, OH (12 miles from Milford, OH)
- 22 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- West Chester, OH (15 miles from Milford, OH)
- 26 days ago
- West Chester, OH (15 miles from Milford, OH)
- 26 days ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
- Cincinnati, OH (12 miles from Milford, OH)
- 29 days ago
- Cincinnati, OH (12 miles from Milford, OH)
- 29 days ago
Job Details Job Location : OH Hub Cincinnati - Cincinnati, OH Position Type : Full Time Salary Range : Undisclosed Job Category : Property Management Description Who We Are Core Spaces (Core) is...
- Cincinnati, OH (12 miles from Milford, OH)
- 30+ days ago
- Cincinnati, OH (12 miles from Milford, OH)
- 30+ days ago
Overview Join our team as a Front Office Manager and make a difference in our guests' experiences!...
Demographic Data for Milford, OH
Moving to Milford, OH? Find some basic demographic data about Milford, OH below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Milford, OH
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Milford, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Housekeeping
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Driving
- Auditing
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Education Experience
- Budgets
- Regulations
- English
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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