Front Office Manager Jobs in Waxhaw, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Manager- Aloft: Charlotte, NC
- Charlotte, NC (21 miles from Waxhaw, NC)
- 12 hours ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 12 hours ago
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Front Office Manager to join our team at the Aloft hotel located in Charlotte, NC....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 23 hours ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 23 hours ago
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the countrys best cities to live. We know that the...
- Charlotte, NC (21 miles from Waxhaw, NC)
- 3 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 3 days ago
Lead a high-performing guest services team representing an innovative, premium client....
Assistant Guest Service Manager
- Charlotte, NC (21 miles from Waxhaw, NC)
- 14 days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 14 days ago
About the Position: As our Assistant Guest Service Manager, you are assisting the Guest Service Manager with managing the guest flow and service provided at the front-end of the store, where the guest...
Assistant Guest Service Mgr FT
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 27 days ago
- Fort Mill, SC (16 miles from Waxhaw, NC)
- 27 days ago
Overview To gain the skills, knowledge, and expertise to be considered a successful Guest Service Manager....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
Front Office Manager - Homewood Suites Charlotte Uptown
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
We are hiring a Front Office Manager!...
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 45+ days ago
Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 60+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 60+ days ago
The Guest Services Manager leads a team of full-time, year-round, and seasonal staff....
- Charlotte, NC (21 miles from Waxhaw, NC)
- 90+ days ago
- Charlotte, NC (21 miles from Waxhaw, NC)
- 90+ days ago
Assists with training guest service team members....
Demographic Data for Waxhaw, NC
Moving to Waxhaw, NC? Find some basic demographic data about Waxhaw, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Waxhaw, NC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Waxhaw, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Employee Development
- Education Experience
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Front Office Manager Related Career Advice Articles
Think You Want to Be a Restaurant Manager? Read This First.
Considering a career in restaurant management? Read iHireHospitality’s primer and learn about a restaurant manager’s daily duties and responsibilities.
Read article »
9 Cities With Exciting Hospitality Management Jobs
Check out our guide to some of the best locations in the US for hotel management jobs, restaurant management jobs, and other hospitality careers.
Read article »