Front Office Manager Jobs in Rolesville, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor-Renaissance Raleigh Hotel-$17.00-$18.00 per hour
- Raleigh, NC (14 miles from Rolesville, NC)
- 8 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 8 days ago
We are hiring a Front Desk Supervisor! Must have open availability to work days, nights, and weekends Marriott Property Management System(PMS) experience is a plus We are looking for associates...
Front Desk Supervisor - Hyatt House Raleigh North Hills
- Raleigh, NC (14 miles from Rolesville, NC)
- 8 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 8 days ago
We are looking for associates and leaders that have a passion to serve others! With oversight of Assistant General Manager this position oversees Front Desk, Night Audit and Hbar (small lobby...
- Raleigh, NC (14 miles from Rolesville, NC)
- 13 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 13 days ago
Overview We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Supervisor....
Front Desk Supervisor FT $18hr - Marriott Crabtree, Raleigh, NC
- Raleigh, NC (14 miles from Rolesville, NC)
- 15 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 15 days ago
We are hiring a Front Desk Supervisor! Full Time Shift: must have flexible hours for each shift. AM 7am - 3pm | PM 3pm - 11pm Starting Rate: $18.00 per hour We are looking for associates and...
- Raleigh, NC (14 miles from Rolesville, NC)
- 16 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 16 days ago
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
Front Desk Supervisor $18hr - Marriott Crabtree, Raleigh, NC
- Raleigh, NC (14 miles from Rolesville, NC)
- 16 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 16 days ago
Raleigh Marriott Crabtree Valley 4500 Marriott Drive Raleigh, NC 27612 Hotel with 375 Rooms Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook...
- Raleigh, NC (14 miles from Rolesville, NC)
- 21 days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 21 days ago
Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work...
Bench - Guest Service Mgr Level V
- Raleigh, NC (14 miles from Rolesville, NC)
- 60+ days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 60+ days ago
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
- Raleigh, NC (14 miles from Rolesville, NC)
- 90+ days ago
- Raleigh, NC (14 miles from Rolesville, NC)
- 90+ days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
Demographic Data for Rolesville, NC
Moving to Rolesville, NC? Find some basic demographic data about Rolesville, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Rolesville, NC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Rolesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Housekeeping Management
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Baking
- Directing
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Housekeeping
- Problem Resolution
- Cash Handling
- Reimbursement
- Relationship Management
- Staffing
- Interviewing
- Retail
- Accounting
- High School Diploma
- Payroll
- Auditing
- Friendliness
- Driving
- Telephone Skills
- Events
- Education Experience
- Employee Development
- Coaching
- Budgets
- Inventory Management
- Regulations
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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