Front Office Manager Jobs in Pineville, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Spare Time Entertainment
- Huntersville, NC (23 miles from Pineville, NC)
- 12 hours ago
- Huntersville, NC (23 miles from Pineville, NC)
- 12 hours ago
service experience • One to two years of supervisory or lead experience • Strong communication, confidence, and organization • Someone who thrives in a busy, loud, high-energy environment What It’s...
In Person- Posted June 3, 2026 Northwood Hospitality
- Charlotte, NC (10 miles from Pineville, NC)
- 16 hours ago
- Charlotte, NC (10 miles from Pineville, NC)
- 16 hours ago
Office Manager Northwood Overview An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences....
In Person- Hendrick Automotive Group
- Charlotte, NC (10 miles from Pineville, NC)
- 4 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 4 days ago
Essential Duties and Responsibilities include the following: Oversees training and supervision of Guest Services Representatives....
In PersonGuest Services Manager- Truliant Amphitheater
- LIVE NATION ENTERTAINMENT INC
- Charlotte, NC (10 miles from Pineville, NC)
- 6 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 6 days ago
THE ROLE Truliant Amphitheater is seeking is seeking a Guest Services Manager....
In Person- Homewood Suites and Hilton Garden Inn Charlotte/South Park
- Charlotte, NC (10 miles from Pineville, NC)
- 8 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 8 days ago
Then we may have just the opportunity you need, as Front Office Manager....
In PersonGuest Service Mgr Level V Waxhaw NC
- Lowes Foods
- Waxhaw, NC (13 miles from Pineville, NC)
- 16 days ago
- Waxhaw, NC (13 miles from Pineville, NC)
- 16 days ago
Process guest orders, including performing functions of cashiers or guest service clerks. 13. Perform guest service desk functions as needed. 14....
In PersonFront Desk Supervisor- Element: Charlotte, NC
- Midas Hospitality
- Charlotte, NC (10 miles from Pineville, NC)
- 16 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 16 days ago
Front Desk Supervisor- Element: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for...
In Person- Exclusive Hotels
- Charlotte, NC (10 miles from Pineville, NC)
- 22 days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 22 days ago
Services operation and lead shifts Be a visible, welcoming presence for guests during arrival and departure Support and guide Guest Services Assistants on shift Handle guest enquiries and resolve issues...
In PersonFront Office Supervisor- Full Time
- Kimpton Hotels & Restaurants
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
In Person Full Time- Marriott International, Inc
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the...
In Person- Le Meridien & Sheraton Charlotte Hotels
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 30+ days ago
Maintain positive guest relations as always. Maintain complete knowledge of correct maintenance and use of equipment and software PBX Switch and GXP, Lightspeed, computer and main fax....
In Person- TownePlace Suites by Marriott Charlotte Fort Mill
- Fort Mill, SC (5 miles from Pineville, NC)
- 30+ days ago
- Fort Mill, SC (5 miles from Pineville, NC)
- 30+ days ago
Key Responsibilities: Supervise and support front desk associates during all shifts to ensure smooth operations Deliver and model exceptional guest service, creating memorable and personalized experiences...
In Person- U S National Whitewater Center
- Charlotte, NC (10 miles from Pineville, NC)
- 60+ days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 60+ days ago
The Guest Services Manager leads a team of full-time, year-round, and seasonal staff....
In Person- Ballantyne Golf Resort
- Charlotte, NC (10 miles from Pineville, NC)
- 90+ days ago
- Charlotte, NC (10 miles from Pineville, NC)
- 90+ days ago
This includes the role of resident expert on all brand standards related to check-in and checkout procedures, guest services, and the general operation of hotel facilities....
In PersonDemographic Data for Pineville, NC
Moving to Pineville, NC? Find some basic demographic data about Pineville, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Pineville, NC
Highest Education Level
Front Office Managers in Pineville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Sage Peachtree
- Private Branch Exchange
- Front of House
- Labor Cost Management
- Guest Relations
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Group Sales
- Food and Beverage Management
- Hospitality Management
- Hotel Management
- Labor Management
- Front Office
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Problem Resolution
- Housekeeping
- Staffing
- Cash Handling
- Reimbursement
- Inbound/Outbound Calling
- Payroll
- Interviewing
- Retail
- Accounting
- Auditing
- Coaching
- Events
- High School Diploma
- Friendliness
- Inventory Management
- Mentoring
- Budgets
- Employee Development
- English
- Policy Development
- Telephone Skills
- Education Experience
- Multitasking
- Sales
- Regulations
- Scheduling
- Staff Supervision
- Microsoft Office
- Teamwork
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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