Front Office Manager Jobs in Harrisburg, NC
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor PM - Franchise
- Charlotte, NC (12 miles from Harrisburg, NC)
- 4 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 4 days ago
Job Requirements Work as back up-Front Desk on PM shift 4pm-12pm Manage/Perform Kipsu Guest Messaging Champion Stay Experience Champion Hilton Honor Champion Make It Right Champion Work closely...
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 days ago
Office Manager Northwood Overview An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences....
Front Desk Supervisor - Aloft: Charlotte, NC
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 10 days ago
Front Desk Supervisor - Aloft: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for...
Front Office Supervisor- Full Time
- Charlotte, NC (12 miles from Harrisburg, NC)
- 12 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 12 days ago
What You'll Do Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service....
- Concord, NC (8 miles from Harrisburg, NC)
- 15 days ago
- Concord, NC (8 miles from Harrisburg, NC)
- 15 days ago
Hotel: Concord Embassy Suites 5400 John Q. Hammons Dr. NW Concord, NC 28026 Front Desk Supervisor Full time Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Whats...
Front Desk Manager- Courtyard: Charlotte, NC
- Charlotte, NC (12 miles from Harrisburg, NC)
- 23 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 23 days ago
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Front Office Manager to join our team at the Courtyard located in Charlotte, NC....
Front Desk Manager- Aloft: Charlotte, NC
- Charlotte, NC (12 miles from Harrisburg, NC)
- 29 days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 29 days ago
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Front Office Manager to join our team at the Aloft hotel located in Charlotte, NC....
- Concord, NC (8 miles from Harrisburg, NC)
- 30+ days ago
- Concord, NC (8 miles from Harrisburg, NC)
- 30+ days ago
with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Guest Services leadership in pack performance...
- Charlotte, NC (12 miles from Harrisburg, NC)
- 60+ days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 60+ days ago
Regardless of your position, a Guest Services Agent, a Room Attendant, or a Breakfast Server, we share the common mission of Delivering Uncompromised Hospitality....
Process guest orders, including performing functions of cashiers or guest service clerks. Perform guest service desk functions as needed. Ensure that an accurate daily cash count is completed....
- Charlotte, NC (12 miles from Harrisburg, NC)
- 90+ days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 90+ days ago
The Guest Services Manager leads a team of full-time, year-round, and seasonal staff....
- Charlotte, NC (12 miles from Harrisburg, NC)
- 90+ days ago
- Charlotte, NC (12 miles from Harrisburg, NC)
- 90+ days ago
Assists with training guest service team members....
Demographic Data for Harrisburg, NC
Moving to Harrisburg, NC? Find some basic demographic data about Harrisburg, NC below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Harrisburg, NC
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Harrisburg, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Guest Relations
- Labor Cost Management
- Hotel Operations
- Housekeeping Management
- Quality of Service
- Guest Service
- Food and Beverage Management
- Hotel Management
- Labor Law
- Hospitality Management
- Labor Management
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Housekeeping
- Cash Handling
- Reimbursement
- Staffing
- Interviewing
- Relationship Management
- Listening
- Retail
- Payroll
- Auditing
- Friendliness
- High School Diploma
- Accounting
- Driving
- Education Experience
- Events
- Coaching
- Mentoring
- Telephone Skills
- Employee Development
- Inventory Management
- Budgets
- Policy Development
- Regulations
- English
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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