Front Office Manager Jobs in Suffern, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
Front Desk Supervisor The Park Hotel East Rutherford, NJ
- East Rutherford, NJ (22 miles from Suffern, NY)
- 19 hours ago
- East Rutherford, NJ (22 miles from Suffern, NY)
- 19 hours ago
Assisting Guest Services Manager with monitoring performance and attendance. Balancing daily paperwork: Cash drawer, deposits, reconciling credit cards and submitting batches....
- Montvale, NJ (6 miles from Suffern, NY)
- 23 hours ago
- Montvale, NJ (6 miles from Suffern, NY)
- 23 hours ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
THE ROLE Position: Guest Services Supervisor - $24/hr Reports To: Guest Services Manager, Rooms Director COMPANY OVERVIEW: Valor Hospitality is a leading hotel management company that is a trend setter...
- Paramus, NJ (13 miles from Suffern, NY)
- 3 days ago
- Paramus, NJ (13 miles from Suffern, NY)
- 3 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that's been perfecting how to eat...
- White Plains, NY (19 miles from Suffern, NY)
- 7 days ago
- White Plains, NY (19 miles from Suffern, NY)
- 7 days ago
Your Growth Path Assistant Front Office Manager Front Office Manager Assistant General Manager Your Focus Interview, select, train, schedule, coach, and support associates, ensuring they perform in...
- Nyack, NY (10 miles from Suffern, NY)
- 9 days ago
- Nyack, NY (10 miles from Suffern, NY)
- 9 days ago
City, State: Nyack, New York Salary range $65,000.00-$70,000.00 Job Description The purpose of a Front Office Manager is to consistent deliver results that contribute to overall success of the hotel...
- Saddle Brook, NJ (16 miles from Suffern, NY)
- 10 days ago
- Saddle Brook, NJ (16 miles from Suffern, NY)
- 10 days ago
Develops and maintains operating / training manuals for the Front Desk and Guest Services. Oversees reservations group coordinator, front desk, assistant front office manager and supervisors....
- Carlstadt, NJ (21 miles from Suffern, NY)
- 11 days ago
- Carlstadt, NJ (21 miles from Suffern, NY)
- 11 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
Front Desk Manager- Evening Shift
- Carlstadt, NJ (21 miles from Suffern, NY)
- 11 days ago
- Carlstadt, NJ (21 miles from Suffern, NY)
- 11 days ago
At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years!...
- Dobbs Ferry, NY (15 miles from Suffern, NY)
- 45+ days ago
- Dobbs Ferry, NY (15 miles from Suffern, NY)
- 45+ days ago
service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job....
Demographic Data for Suffern, NY
Moving to Suffern, NY? Find some basic demographic data about Suffern, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Suffern, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Suffern, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Hotel Operations
- Guest Relations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Hotel Management
- Quality of Service
- Labor Law
- Hospitality Management
- Food Safety
- Baking
- Front Office
- Directing
- Property Management
- Complaint Resolution
- Point-of-Sale System
- Ordering
- Problem Resolution
- Housekeeping
- Cash Handling
- Reimbursement
- Interviewing
- Staffing
- Relationship Management
- Payroll
- Accounting
- Listening
- Retail
- High School Diploma
- Driving
- Friendliness
- Auditing
- Telephone Skills
- Events
- Coaching
- Employee Development
- Inventory Management
- Education Experience
- Budgets
- English
- Regulations
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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