Front Office Manager Jobs in Smithtown, NY
A Front Office Manager in the hospitality industry is responsible for overseeing all front office operations to ensure customer satisfaction, profitability, and efficient service. Their duties include managing staff, coordinating with different department heads, handling guest complaints and queries, ensuring high levels of customer service, and managing budgets. They may also be in charge of hiring, training and evaluating front office staff, managing reservations, and coordinating with housekeeping, catering, and maintenance departments to ensure that guests' needs are met promptly and efficiently.
A Front Office Manager should have excellent communication and leadership skills, the ability to multitask and manage stress, and a solid understanding of customer service principles. They should also be proficient in using property management software and other relevant computer applications. Certification in hospitality management can be beneficial. Individuals typically gain experience in roles such as Front Desk Representative, Guest Service Agent, or Assistant Front Office Manager before stepping into the position of a Front Office Manager. These roles provide the necessary experience in guest relations, reservations, and office management that are crucial for the front office manager role.
- Westport, CT (20 miles from Smithtown, NY)
- 19 hours ago
- Westport, CT (20 miles from Smithtown, NY)
- 19 hours ago
About the Position: As the Guest Service Manager, you are taking the lead in directing team members, curating the guest experience, onboarding of new team members, and other operational processes that...
- Stamford, CT (21 miles from Smithtown, NY)
- 10 days ago
- Stamford, CT (21 miles from Smithtown, NY)
- 10 days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Westbury, NY (20 miles from Smithtown, NY)
- 16 days ago
- Westbury, NY (20 miles from Smithtown, NY)
- 16 days ago
Front Desk Supervisor Courtyard by Marriott Westbury Long Island 1800 Privado Road Westbury, NY 11590 145 Room Hotel Managed By Chartwell Hospitality Compensation: $20.00 to $21.00 per hour,...
- Greenwich, CT (24 miles from Smithtown, NY)
- 20 days ago
- Greenwich, CT (24 miles from Smithtown, NY)
- 20 days ago
Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while...
- Melville, NY (11 miles from Smithtown, NY)
- 20 days ago
- Melville, NY (11 miles from Smithtown, NY)
- 20 days ago
Guest Experience Manager (Hourly Manager) At CAVA, we love what we do, and we try and make every day as fulfilling as the last. Our restaurants need team members to make the magic happen every...
- Farmingdale, NY (14 miles from Smithtown, NY)
- 22 days ago
- Farmingdale, NY (14 miles from Smithtown, NY)
- 22 days ago
We are hiring a Front Office Manager! Brand New Hotel!...
Front Office Manager Brand New Hotel
- Farmingdale, NY (14 miles from Smithtown, NY)
- 23 days ago
- Farmingdale, NY (14 miles from Smithtown, NY)
- 23 days ago
We are hiring a Front Office Manager! Brand New Hotel!...
Front Office Manager - Residence Inn & Courtyard Central Islip
- Central Islip, NY (5 miles from Smithtown, NY)
- 45+ days ago
- Central Islip, NY (5 miles from Smithtown, NY)
- 45+ days ago
Front OfficeManager Residence Inn by Marriott & Courtyard by Marriott Central Islip, NY Position Details We are currently seeking an Front Office Manager who possesses exceptional skills for the following...
- Greenwich, CT (24 miles from Smithtown, NY)
- 60+ days ago
- Greenwich, CT (24 miles from Smithtown, NY)
- 60+ days ago
You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone....
- Westbury, NY (20 miles from Smithtown, NY)
- 90+ days ago
- Westbury, NY (20 miles from Smithtown, NY)
- 90+ days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Demographic Data for Smithtown, NY
Moving to Smithtown, NY? Find some basic demographic data about Smithtown, NY below.
Front Office Manager Online Courses and Training Opportunities
Salary for Front Office Manager Jobs in Smithtown, NY
Required or preferred licenses and certifications for Front Office Manager positions.
Highest Education Level
Front Office Managers in Smithtown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Office Manager position
- Private Branch Exchange
- Restaurant Operations
- Housekeeping Management
- Guest Relations
- Hotel Operations
- Labor Cost Management
- Guest Service
- Food and Beverage Management
- Quality of Service
- Hotel Management
- Labor Law
- Hospitality Management
- Baking
- Front Office
- Complaint Resolution
- Property Management
- Point-of-Sale System
- Ordering
- Housekeeping
- Problem Resolution
- Reimbursement
- Cash Handling
- Relationship Management
- Staffing
- Interviewing
- Retail
- Payroll
- Accounting
- High School Diploma
- Auditing
- Driving
- Friendliness
- Telephone Skills
- Coaching
- Events
- Employee Development
- Budgets
- Regulations
- English
- Inventory Management
- Sales
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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